Posted in Other 3 days ago.
Location: Zionsville, Indiana
Position at Group1001
Group1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
As a Senior Production Support Analyst, you will be responsible for supporting an internally developed annuity administration system/platform and will have the responsibility to monitor the system processing aligned with service level agreements.
Working together with technical staff this will require a daily review and follow up activities associated with nightly production processing. If there are errors in processing or issues with specific accounts, this position will be responsible for follow through to bring the issue to resolution. You will have the opportunity to work across the organization to engage subject matter expertise necessary to improve processing and resolve issues. This position reports to Director - Solutions Delivery on the Solutions Delivery Team.