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Sr. Territory Manager - Highly Preferred Vietnamese Bi-Lingual at Alignment Healthcare USA, LLC

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Riverside, California





Job Description:

Position Summary:

The Sr. Territory Manager position with Alignment Healthcare is responsible for generating leads to meet or exceed individual sales production of new enrollments and retaining existing members within company health plan(s). Must also build and maintain relationships with contracted providers and community affiliates within respective market(s) and/or assigned territories; including local area marketing.

The Sr. Territory Manager reports to the Vietnamese Programs, NoCal Manager and requires individual production activities on a daily/weekly basis that contribute to meeting or exceeding monthly sales, retention and lead goals in a defined territory or market(s).

General Duties/Responsibilities:

(May include but are not limited to)


  • Responsible to meet or exceed monthly gross sales goal and retention of existing members.
  • Service, build and maintain relationships with contracted providers and community affiliates within respective market(s) and/or assigned territories.
  • Pursue grassroots efforts thru local area marketing to self-generated leads.
  • Attend telemarketing blitzes as required by management.
  • Submit daily activity production reports and/or monthly reports as required.
  • Distribute CMS approved marketing materials to prospects, providers and community affiliates.
  • Conduct group or one-on-one presentations to prospects, providers and/or local community affiliates.
  • Understand new updates related to company and/or CMS and marketing guidelines required and be compliant with all CMS/Medicare and Alignment Healthcare guidelines.
  • Attend ongoing sales trainings and best practices with team and other departments.
  • Participate with competitor analysis (SWOTs) Strength, Weakness, Opportunities and Threats within respective market(s) and/or territories as required by management.
  • Must be a team player, share best practices and attend staff meetings when required.
  • Must possess strong time management and organization skills and abilities.
  • Must possess a demonstrated ability to handle multiple tasks and responsibilities.
  • Must be cross trained with call center capabilities to conduct telephonic enrollments, assisted telephonic enrollments, broker support assistance, field CMS secret shopping calls, participate with inbound/outbound campaign and/or quality assurance calls on an as needed basis.
  • Other duties may be assigned as needed.

Supervisory Responsibilities:

This position has no direct employee supervisory responsibilities, however, the ability to collaborate and potentially work closely with our Network team, Member Services, Senior Ambassadors, Tele-sales colleagues to name a few is required.

Minimum Requirements:


  1. Minimum Experience:

    1. Minimum of 2 - 3 years of general business to business, or business to consumer sales experience and/or clinical and/or community outreach and/or provider relations.
    2. Strong knowledge and understanding of the CMS Marketing Guidelines.
    3. Medicare knowledge and/or health insurance background preferred.
  2. Education/Licensure:

    1. Bachelor's degree preferred.
    2. Must have and maintain active Life & Health insurance license within respective selling state. Additional state licensure may be required as we continue to expand our footprint.
  3. Other:

    1. Must have a valid driver's license and reliable means of transportation to get to all sales activities and appointments.
    2. A self-starter who is a team player and extremely organized.
    3. Ability to motivate and educate providers, community affiliates, members and prospective members about company and health plan.
    4. Excellent public speaking and presentation skills.
    5. Solid computer skills (Word, Excel and PowerPoint).

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.





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