Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.

ESIS, Inc. – EDI Coordinator

KEY OBJECTIVE:                                                                                                                                                             

Provides support for Workers’ Compensation claims office handling multiple jurisdictions and data quality for reporting electronic transactions to external customers as well as support to internal system users to assist with corrections for State Reporting.

MAJOR DUTIES & RESPONSIBILITIES:                                                                                                                              

• Develop subject matter expertise for your assigned jurisdictions.


• Work closely with Supervisor and other EDI Coordinators to solve system issues or feed problems and corrections.


• Maintain daily rejection and error reports and ensure timely correction of errors.


• Troubleshoot issues, analyze reports and compile data in order to provide feedback and address trends with your assigned office(s).


• Work with the office and team on training needs to improve the accuracy and timeliness of state reporting in the office(s) you support.

MINIMUM REQUIREMENTS:

• Ability to communicate clearly and professionally to external and internal clients via email or phone ensuring excellent customer service.


• Ability to prioritize assigned tasks with a quick turnaround time.


• Ability to work in multiple systems.


• Ability to work independently and provide support for multiple claims offices.


• Experience with Microsoft Office products, i.e., Email, Excel, and Word.


• Knowledge of the Mitchell system or any state reporting system would be preferred but is not required.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. 

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.               

For additional information about Chubb or its services, please visit our website at www.chubb.com/careers

In order to be considered an applicant for employment with Chubb, all applicants must go to Chubb’s Careers website to apply for the position(s) of interest and complete an online application. If you do not complete the online application, you will not be considered an applicant in accordance with Chubb’s policy.