Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you'll find work that works for you and adds up. We've got flexibility, career development opportunities, and a chance to work in your neighborhood. We've got your back, since we are one of the nation's largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What you'll do here:
Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk components using hand tools.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills you'll bring for success:
Driver's license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions preferred but not required.
Customer service experience.
Physical Demand and Work Effort
Standing, walking, sitting.
Must be able to lift, push, pull or carry up to 55 lbs. at one time.
Must be able to hold, carry and move equipment, tools, and materials.
Compliance with company policies and standards.
What you'll get if you join us:
Eligible for year-end annual bonus program
401k with Company Match (eligible to participate after working the first 1,000 hours)
Medical Low Plan with Company HSA Match (eligible to participate after working 1,500 hours annually)
Teladoc (Unlimited Teladoc sessions, $13 per month to seasonal employees)
Free Employee Assistance Program (EAP)
Corporate discount program
Flexible work schedule
Free tax preparation training and PTIN registration
Free tax filing services for all JH employees
Professional development and continuous training
Expand your leadership and operational knowledge
Learn from the leaders how to best support clients during busy retail tax locations
Make a visible impact within the organization
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that most taxpayers do not receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission, and it is a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year.
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation, or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Other details
