The STEP Trainee will gain knowledge of products, processes, and customer relationships to easily transition into a sales position and contribute to the branch's profitability. Our STEP program helps develop professional individuals who advance into leadership positions to effectively manage our business, interact with internal and external customers, and build successful and profitable teams.
ESSENTIAL JOB FUNCTIONS:
Field Sales Training
Gain an understanding of the company's safety culture and policies by participating in the orientation class and safety training
Gain an understanding and experience of operations in our multiple lines of business, including new installation, modernization, repair and service of elevator
Complete online training modules, training events, and branch meetings to gain a better understanding of the company and its products and services
Develop and deliver weekly presentations as well as a final presentation
Office Sales Training
Participate in activities associated with elevator sales, including new installation sales, modernization sales, service sales and repair sales
Shadow sales representatives in all lines of business, to gain an understanding of all business markets
Complete hands-on training of sales systems and sales processes
Gain a strong understanding of TK Elevator, the organizational mission and objectives, customer focus, safety, ethical standards, and compliance
After successful completion of our Sales Development Program (average 6 months), Trainees become Account Managers with established clients in a specific geographic territory, where they provide excellent customer service to our clients, develop and nurture new customer relationships, and share industry expertise. Primary responsibilities include:
Develop and nurture ongoing relationships with customers to build an understanding of their needs
Exceed sales goals by utilizing company tools for service and repair growth and cancellation reduction
Prepare service contract bids and repair job proposals
Develop capital plans, budgets, and schedules for customers to address their short- and long-term building needs
Maintain a strong working knowledge of company products and develop knowledge of local elevator code requirements
Prospect, develop and maintain relationships with new customers
Who we are looking for
EDUCATION & EXPERIENCE:
Bachelor's Degree required
PREFERRED EXPERIENCE:
Previous experience in a sales internship program
Technical aptitude to learn new software (Oracle, SAP, or other ERP systems)
Strong organizational, written, and oral communications skills
Ability to write reports, contract proposals and business correspondence
