Job Description:

Salary Range $65,000 - $70,000

City Experiences is seeking a Human Resources Generalist for our NYC Ferry operation in Brooklyn.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Support day to day activities of the Human Resource Office for 400 employees, with a hands-on approach, assist in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations, and operating procedures.

Essential Duties & Responsibilities:

• Stays abreast of legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.


• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance


• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner


• Writes and delivers presentations to department managers, staff or government officials regarding Human Resources policies and practices as necessary.


• Determines and advises on appropriate resolution of employee related issues.


• Partners with HSSQE to conduct employee accident investigations, as necessary.


• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensuring compliance


• Partners with Director of ISO/Respect & Training when appropriate to deliver required management training classes as per the Training Requirements Matrix to develop supervisors and managers.


• Facilitates random, reasonable suspicion, and post-accident drug testing process (in properties where applicable).


• Respond to human resources-related inquiries.


• Create and distribute internal communications regarding status changes, benefits, or company policies.


• Administer new employee on-boarding and orientation.


• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.


• Manage FMLA/LOA/PFL/STD/WC and other leaves


• Manage employee coaching and counseling action


• Visit other Ports as required


• Assist with job fairs, with recruiting


• Manage terminations packages, including writing termination letters


• Work with Regional HR Manager to complete open enrollment


• Additional job duties as assigned.

Requirements & Qualifications:

• Must be able to work in startup mode, and a fast- paced work environment


• Must be able to multi-task


• Must have great writing skills and be able to write communication to employees explaining regulations


• Must have Excel skills


• Must have great organizational skills


• Must be able to travel to different locations in NYC on short notice as needed


• Must be able to communicate both written and verbal, existing, as well as, new policies and procedures


• Must have employee investigation knowledge


• Must have experience assisting 500 or more employees.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

See job description

Salary: $65,000.00

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