Job Description:

Position Title:Utility Relations Specialist (P2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Utility Relations Specialist is the primary internal & external liaison to ensure compliance with utility agreement & regulatory requirements during the all stages of site selection, network construction and deployment as well as ongoing operations and/or site modifications. Primary responsibilities include the timely submission for & acquisition of attachment licenses and & commercial electric service connections. The Utility Relations Specialist will review applications for attachment & power to ensure conformance with utility requirements, monitor application timelines, & assist in escalating delays internally & externally. Requires knowledge of governing state & federal regulations, relevant construction codes and processes, as well as frequent interface with utility personnel.

Responsibilities

• Prepares and effectively manages applications through established regulatory and/or contractual processes to secure attachment licenses needed for installation of Crown Castle facilities on or in regulated utility infrastructure w/in established regulated time frames


• Work with design team to facilitate drawings and construction documents related to nodes, power, and outside fiber plant construction.


• Addresses tactical challenges to successful, timely, and cost-effective acquisition of licenses or service connections, including resolution of violations, NOC tickets, etc.


• Provide timely system updates and communicate effectively with all customers, both internal and external.


• Develops and maintains rich relationships with utilities.


• Serves as an interdepartmental liaison to ensure compliance with utility agreement requirements during all stages of site selection, network construction and deployment as well as ongoing operations and/or site modifications.


• Provides research and advice to internal clients regarding conditions of attachment to or in regulated utility infrastructure.


• Interact with internal and external customers and vendors to ensure property communication on and coordination of various project-related initiatives.


• Ability to comprehend and serve as a subject matter expert on matters related to state and federal telecommunications regulations, including Federal Communications Commission Order 18-111.


• Participate in district and region pre-project planning meetings.


• Pole audit data reconciliation.

Education/Certifications

• Bachelor’s degree or equivalent experience

Experience/Minimum Requirements

• At least two (2) years proven experience working in a fiber company, telephone or power utility working on joint use matters, engineering, and/or rights-of-way.


• Wireless Industry experience preferred or equivalent in a comparable industry or relevant military experience.


• Must be experienced in navigating corporate environment and working within a corporate group context

Other Skills/Abilities

• Knowledge of NESC, GO 95, NEC and FCC/state pole and conduit attachment regulations preferred.


• Experience working with design teams, facilitation of permit drawings and construction documents related to outside plant construction is preferred.


• Excellent oral and written communication skills, with negotiating experience preferred.


• Excellent organizational skills


• Ability to comprehend contracts and agreements


• Proven ability to effectively collaborate and present persuasive arguments to achieve desired results


• Ability to prioritize and multi-task


• Self-starter and ability to work independently


• Keen attention to detail


• Customer service orientation with a strong problem-solving approach

Organizational Relationship

Reports To: Supervisor, Utility Relations

Title(s) of direct reports (if applicable): N/A

Working Conditions: 

This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).  There is an expectation of collaboration with teammates and stakeholders for moments that matter that requires up to 25% travel.

Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Additional Information: N/A

#LI-KG1 #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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