Phone Triage RN or LPN OB/GYN at Mercy Health

Posted in Other 13 days ago.

Location: Muskegon, Michigan

Job Description:

Employment Type:

Full time


Day Shift


Great opportunity for a nursing professional who wants to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Be Remarkable!

Position Summary:

Responsible for telephone triage patient flow, and clinical support functions.

What a Phone Nurse will do:

  • Support physicians and APPs through phone triage

  • Reviews and updates patient charts

  • Assists provider with examination, treatment and basic procedures as necessary.

  • Provides support to Medical Assistants

  • Refilling Medication

  • Obtain medication prior authorizations

  • Schedule appointments

  • Patient education

What a Phone Nurse will need:

  • Licensed Practical Nurse

  • Registered Nurse

  • BLS certification within first six months of employment

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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