Assistant Service Manager - Holman Honda at Holman Enterprises

Posted in Other 17 days ago.

Location: Fort Lauderdale, Florida





Job Description:

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.




Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.




Holman Honda of Fort Lauderdale is currently accepting resumes for the position of Service Drive Supervisor.



Essential Job Functions



  • Offers and ensures that the shop offers the highest level of customer service.

  • Supervises all aspects of the service write up and drive area.

  • Assists with proper dispatching of shop work.

  • Manages all aspects of service department operations: staffing, provision of vehicle services, warranty

  • administration, client retention, cost controls, achievement of objectives, and maintenance of all service records.

  • Ensures that the daily inventory of Technician's time is consistently sold to service clients.

  • Serves as a liaison between the Shop Foreman, Service Advisors, Parts Personnel, Technicians and

  • Through communication, oversight and direction works to ensure employee satisfaction, customer

  • satisfaction and return on investment.

  • Perform all other duties and special projects as assigned.




Qualifications



  • College degree preferred and 5+ years of related experience or training; or equivalent combination of education and experience.

  • 5+ years of dealership service experience in various aspects of the service department

  • Experienced in service principles, concepts and service department operations.

  • Good verbal and written communication skills

  • Ability to work, interact and motivate service employees and service related employees

  • Communicates with customers, manufacturer representatives, and vendors

  • Ability to explain service concepts, process or ideas to service employees and dealership management

  • Ability to function successfully within a service management team




At Holman, we exist to pro
vide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.




Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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