The Project Manager's purpose is to lead and collaborate with a team of professionals, internal and external, from various departments to complete projects. Projects include, but are not limited to, process development and improvement, data and information management, product development, and acquisitions.
The Project Manager will be responsible for leading, executing, and seeing through to completion, projects, and initiatives by engaging with leaders & colleagues across departments to identify and scope business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvements in process and customer experience. The project manager will execute or participate in developing and implementing the recommended solutions.
Will be responsible for creating project plans, establishing timelines, building budgets, driving project progress, and adhering to business deadlines. The Project Manager will be required to report on progress and provide regular updates to leadership. They will coordinate team resources, direct team members, and distribute responsibilities. They will organize and file project documents, communications, and meeting notes throughout projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals
Structure identified business challenges logically
Conduct in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for projects or Lean deployment strategies
Develop presentations for senior management to facilitate discussions on project or program progress, results and assistance needed from them
Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with process experts, focus groups, and surveys
Ensure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
Quantify impact of projects on financials, productivity, customer experience, and compliance
Identify & quantify high-value business process improvement opportunities.
Effectively achieve consensus and buy-in for implementation of business process improvement solutions
Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
Generate, maintain, and improve project management and process improvement tools and solutions
Develop and maintain relationships with senior leadership
Mentor the Associate Project Managers on general project management skills
Self-starter who can work independently, take direction when needed, anticipate work needs, organize work flow and follow through with minimal oversight in a fast paced environment. (effective)
Enthusiastic about project management & process improvement
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.