Safety Service Representative at Tremco Construction Products Group

Posted in Other 6 days ago.

Location: Ohio, Ohio

Job Description:


Essential Duties and Responsibilities:

  • Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes.
  • Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current up-to-date product selection, pricing and installation processes.
  • Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management or any others as directed.
  • Responsible for contributing to, validating and signing-off on all proposals and specifications.
    • Conceptual Phase (estimates & schedules)
    • Program Planning Phase
    • Design Phase
    • Conduct Prebid
    • Construction Phase
    • Conduct Pre-construction
    • Effective Close-out
    • Cost Estimates and schedules
    • Use of eBuilder for all project documentation per policy manual.
  • Accountable for project cost / budget variance & profitability.
  • Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported.
  • Continually measure impact of activities, adapt and refine program of delivery with Safety Solutions Director as necessary.
  • Establish metrics and benchmark data, develop reports for specific programs, initiatives and report outcomes to employees, stakeholders, and outside partners.
  • Create and maintain a database of outreach contacts to foster and develop collaborative partnerships.
  • Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed.
  • Coordinate assessments, engineering assessments, training and/or fall hazard risk inspections with outside partners.
  • Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.).
  • Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians.
  • Develop processes and protocols for engaging sales representatives, customers and contractors in alignment with regional and company objectives.
  • Proactively identify potential barriers to participant success and work both within WTI and with outside agencies to deliver solutions.
  • Provide excellent customer service to employees and outside partners.
  • Meet deadlines for all requests for reports, data, publications, and quotes.
  • Travel, as needed, to visit customer locations and projects as needed for project review, QC, customer presentations, quotes and any other visit needed to promote or support the team.
  • Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs.
  • Additional duties as assigned by supervisor.


  • 2-4 years of experience in sales, roofing, safety systems, or a related safety field.
  • Proven ability to develop strong, respectful relationships.
  • Experience adapting to changing environments and navigating organizational dynamics.
  • Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity.
  • Ability to articulate sales deliverable to employees and outside customers.
  • Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc.
  • Ability to analyze a situation or area and assign products based on OSHA/ANSI trained guidelines.
  • Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
  • Prior experience clearly defining expectations, articulating ideas, thoughts and views and providing continual timely, frank, and direct feedback to others.

Certificates, Licenses, Registrations:

  • 30-hour OSHA; 10-hour minimum with plan to obtain 30-hour
  • Competent Persons Fall Protection Training Certification Program

Other Skills and Abilities:

  • Ability to work on multiple projects and responsibilities concurrently.
  • Strong analytical and problem-solving skills.
  • Comfortable managing difficult situations, showing a high level of professional maturity, resiliency, and adaptability.
  • Ability to work both independently and in a highly collaborative manner.
  • Ability to establish priorities, goals, objectives, and timelines.
  • Creativity, ability to navigate ambiguity, and resourcefulness.
  • Ability to provide efficient, timely, reliable, and courteous service in all interactions.
  • Capacity to build and maintain effective professional relationships.
  • Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.).
  • Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
  • Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)

Other Qualifications:

  • Ability to travel up to 50% of time within designated region. Seasonal work and schedule dependent on opportunities which could increase travel during that time.
  • Must be able to use Office 365 suite of programs (Word, Excel, PowerPoint) or be willing to get training.
  • Ability to manage applications designed for the estimating and sale of safety products and services

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