Tech, Patient Service at Quest Diagnostics

Posted in Other 8 days ago.

Location: Hackensack, New Jersey

Job Description:

Job Description

The Patient Service Tech is responsible for accurately performing and processing electrocardiograms, draws intravenous and capillary blood from adults, infants, and children and all related functions.

  • Makes rounds on nursing care units to draw blood and/or perform ECGs as assigned

  • Cleans and re-stocks ECG carts and prepares phlebotomy carts/tray after shift and as needed and returns all carts to 5 Main Room 5645.

  • Assists coworkers with draws and EKGs when complete with rounds.

  • Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques.

  • Draws and delivers (where applicable) all blood work (stat, timed, routine) within established departmental policy time frames.

  • Draws intravenous and capillary blood into proper tubes and culture vials according to the purpose for which the blood is to be tested.

  • Performs and processes all electrocardiograms on patients ranging from newborn to geriatrics.

  • Demonstrates correct placement of electrodes and all the elements of a 12 lead ECG including but not limited to the recognition of artifacts (electrical, muscle, etc.)

  • Completes clerical functions associated with ECG reports (to include transmission and charging only).

  • Signs out and returns all equipment in good repair.

  • Performs Collection Rending report after rounds and follows up on patients not collected. Submits signed off report to coordinator.

  • Reports incidents/issues regarding patients, nursing staff, or employees timely to Coordinator and or Section Head.

  • Reports supply needs and equipment defects in a timely fashion.

  • Logs refrigerator temperatures daily and reports if falls out range to Coordinator or Section Head.

  • Travels and performs phlebotomy duties, as needed, at Health fairs, Skilled Nursing Facilities, and PSA testing sites and delivers specimens to laboratory.

  • Lifts a minimum of 20 lbs., pushes and pulls a minimum of 50 lbs., and stands a minimum of 4 hours a day.

  • Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

  • Adheres to the standards identified in the Medical Center's Organizational Competencies.


Required Work Experience:
High school diploma or equivalent with basic knowledge of arrhythmias and completion of a blood drawing educational program. 1 year of prior experience in ECG or graduate of ECG technical/Medical Assistant training program.

Preferred Work Experience:

Physical and Mental Requirements:

Regular contact with Medical Center personnel, patients and visitors.

High School Diploma or Equivalent

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