Administrative Shift Manager at Cooley Dickinson Hospital (CDH)

Posted in Other 7 days ago.

Location: Northampton, Massachusetts

Job Description:

Cooley Dickinson is the hospital for nurses to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence.

About Us

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Accolades and Recognition

Our staff has been consistently recognized for the quality of care and commitment to patient safety provided on a daily basis. Some of these awards include:

  • Centers for Medicare and Medicaid Services (CMS) 5-star rating

  • The American Association of Critical Care Nurses (AACN) Beacon Award for Excellence

  • Human Rights Campaign Foundation LGBTQ+ Healthcare Equality Leader designation

  • The American College of Emergency Physicians (ACEP) awarded a Level 3 Geriatric Emergency Department Accreditation (GEDA)

  • Baby-Friendly USA designated Baby-Friendly Hospital

  • Newsweek Magazine and Statista named us one of the country's Best Maternity Hospitals

  • Cooley Dickinson has earned six consecutive 'A' Leapfrog Hospital Safety Grade and the Top General Hospital award

Our Benefits

In addition to competitive pay, all Cooley Dickinson employees who work 20 hours or more per week have access to the following benefits with no waiting period:

  • a range of health, dental, vision, prescription and life insurance benefits

  • a generous and flexible Earned Time Off program starting at six weeks accrual per year

  • 403(b) retirement plan with various investment options

  • opportunities and support for continued education including tuition reimbursement

The Administrative Shift Manager functions as the coordinator of patient care and a representative of Nursing Administration for a designated shift. The Administrative Shift Manager utilizes knowledge of a patient's age and cultural diversity into the provision of patient care and contributes to the provision of quality nursing care through performance improvement techniques that demonstrate positive outcomes in patient care. The Administrative Shift Manager coordinates hospital services in collaboration with the Administrator-on-Call.

This position reports to the Clinical Nurse Director and operates within established organizational and departmental policies and procedures.



  • Graduate of an accredited school of professional nursing required; BSN strongly preferred

  • In the absence of a bachelor's degree, a minimum of three to five years experience working as a Staff RN with leadership abilities demonstrated by working successfully as a Charge RN or in another leadership capacity required

  • Current license to practice nursing in Massachusetts or eligibility for Massachusetts licensure required; Application for Massachusetts licensure must be made upon offer of employment

  • Current American Heart Association BLS certification required

  • De-Escalation training required within 60 days of hire

  • ACLS certification required within six months of hire

  • Demonstrated excellent clinical, leadership, organizational, and oral and written communication skills required

EEO Statement

It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.

Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply.
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