GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.
The Research Assistant I (RA) will support a study looking at discrimination in the quality of care provided to Black and/or LatinX patients boarding in the emergency department (ED). "Boarders" are those who physically remain in the ED for an extended period of time after admission to inpatient services, but prior to transfer to inpatient floors.
Identification of disparities is an essential first step towards responding to racial inequity in care delivery. These findings would help shape the interdepartmental development of effective, equity-focused solutions that are acceptable to patients of color.
This study will involve three parts: 1) a retrospective chart review, requiring extraction of medical information on both boarding and non-boarding patients admitted to inpatient medicine services; 2) in-person, online, and phone-based surveys evaluating discrimination and perceived quality of care, and 3) in-person and phone-based semi-structured interviews evaluating the patient experience of racial and ethnic minorities boarding in the ED.
The RA is expected to work within a multidisciplinary research team. An RA with a high level of professionalism and strong interpersonal skills is required to provide first line support for queries from study stakeholders and participants. The RA will possess excellent attention to detail and critical thinking skills.
Specific activities include participant recruitment (in-person, by phone, and through Patient Gateway), data extraction from the electronic medical record (EMR), data collection (through in-person and phone-based surveys and interviews), data aggregation (of survey and interview data), and data cleaning and may vary depending on the phases of the project. The RA will support all activities associated with the execution of the research plan including Institutional Review Board (IRB) amendments, progress reports to the sponsor, and organizing communication with participants and project staff. The RA will use MS Excel, REDCap, and a qualitative analysis software (e.g. Nvivo) to assist with data collection and analysis. The RA's responsibilities will also include administrative tasks and literature searches.
PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.
For all positions that include direct patient care, indicate with an "X" the age(s) of all patient populations served
No Direct Patient Care
All age groups
Adolescence (13 to 17 years)
Neonates (birth to 1 month)
Young Adult (18 to 25 years)
Infant (1 month to1year)
Adult (26 to 54 years)
Early Childhood (12 months to 5 years)
Senior Adult (55 to 64 years)
Late Childhood (6 to 12 years)
Geriatric (65 years and up)
Utilize RedCap, MS Excel, and a qualitative analysis software (e.g. Nvivo) to assist in data collection efforts, database development, and descriptive data analysis. Limited on-the-job training can be provided.
Assist with preparation of Institutional Review Board (IRB) documentation and forms for study protocol approvals and amendments.
Perform data extraction using the hospital EMR for transfer into RedCap in a confidential, detail-oriented manner
Perform in-person and phone-based surveys with patients admitted to inpatient medicine services at Brigham and Women's Hospital
Perform in-person and phone-based interviews with patients admitted to inpatient medicine services at Brigham and Women's Hospital
Compile and clean data extracted from the EMR and surveys so they can be analyzed by a statistician
Compile answers from online-surveys and extract data for input into RedCap
Record and transfer interview data into a qualitative analysis software (e.g. Nvivo) for transcription, data cleaning, and coding. Perform coding of interview data.
Schedule conference calls; prepare agendas and pre-meeting materials
Perform general topic searches and specialized literature database searches. Retrieve journal articles from the Internet or library. Maintain a bibliographic library of supporting material.
Help with the preparation of talks and presentation materials including PowerPoint slides, tables, and graphs.
Assist with the preparation of formal research reports and manuscripts for publication in professional journals and presentation at national/international conferences.
Photocopying, electronic mailing, sending mail, faxing, documenting project work, and other administrative duties as required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
Excellent interpersonal skills required for working with hospital leadership, study staff, and study participants.
Strong interest in racial and health equity
Ability to demonstrate professionalism and respect, especially to patients of color.
Good oral and written communication skills.
Regard for patient privacy essential.
Strong work ethic, industrious.
Organizational skills and ability to prioritize tasks.
Ability to complete work and to meet deadlines.
Competency with Microsoft Word, PowerPoint, and Excel.
Ability to use medical bibliographic retrieval programs and qualitative software programs helpful.
WORKING CONDITIONS: Describe the conditions in which the work is performed.
Professional office setting.
Inpatient hospital floors.
QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
Bachelor's Degree and an interest in healthcare, improvement of healthcare processes, and the use of technology to support clinical care.
Certification in the protection of human research subjects (can be obtained after hire)
Competency in Microsoft Word, PowerPoint, Excel.
Experience with data management, including using word-processing, spreadsheet, REDCap and EndNote preferred.
Familiar with qualitative methods, and qualitative analysis software (e.g. Nvivo) preferred.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.