Account Supervisor, Integrated Brand at Daniel J. Edelman Holdings

Posted in General Business 16 days ago.

Type: Full-Time
Location: New York, New York

Job Description:

Edelman Brand has helped evolve, promote, and protect some of the world's most iconic and celebrated brands. We aspire to do work that moves people - work that inspires people to not only "buy in" to brands, but also buy. We thrive off the energy, heart, and hustle of the city around us and apply that same passion to everything we do. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury, and technology - we are fanatics about finding an insight or truth that will inform smart strategy, breakthrough creative, and brilliant programming.Edelman is a leading global communications marketing firm, with more than 5,500 employees in 65 cities worldwide. Our independence keeps us nimble, thoughtful, and resourceful, allowing us to invest in the best people in the business.

Role Overview

This role is focused on a national retail client. We are looking for a dynamic Account Supervisor (AS) to oversee multiple earned workstreams, working with a passionate team on best-in-class work.

Responsibilities & key competencies include:

    • Client Relations & Business Expert:

    • Serves as daily client contact, working to develop a strong partnership rooted in open dialogue, mutual understanding, and respect

    • Becomes an expert on the client business, products, competitive set, and priorities

    • Effectively presents the agency's recommendations and point-of-view to clients with excellence

    • Ability to work amongst an integrated team as the earned lead, including creative, digital and influencer

    • Ability to recognize client needs and opportunities and identify/offer an agency solution.

    • Program Management & Execution:

    • Contributes to brand/program strategy to achieve client and program goals, most specifically in support of earned media relations

    • Demonstrates tactical proficiency in earned media relations (PR), including leading integrated campaign earned outreach plans, message development, management of activations, effective pitching, and training of spokespersons for media interviews and more

    • Oversees quality and operational performance of accounts, developing and managing clear program timelines

    • Assists with the development of accurate project scopes and budgets using the firm's financial system, working with internal discipline partners

    • Tracks and monitors project financials (e.g., budget vs. actual), manages day-to-day client budget issues to resolution, helps ensure teams follows financial policies and processes, and supports internal finance and forecasting work

    • Demonstrates proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, client presentations, etc. as well as successfully present POVs and work to gain internal and client alignment.

    • Owns presentation preparation, ensuring that all materials are correct and submitted by partners/departments on time

    • Responsible for identifying and establishing program KPIs; includes partnering with analytics team (client budget pending) to set client program goals, manage against them, and lead development of integrated recap reports against set goals

    • Has, at minimum, a basic understanding of paid media solutions for amplification of Influencer, social and PR content

    • Team Management & Integration:

    • Responsibility for the development of direct reports that includes goal setting, monitoring performance in context of a development plan and providing feedback in a timely manner

    • Delegates and oversees work of junior team members, when appropriate

    • Passion, Curiosity and Values:

    • Loves to stay on top of culture, and is constantly consuming news and social media to predict trends and use those to inform the work

    • Demonstrates behaviors consistent with Edelman values, Code of Ethics and Business Conduct

    • Leads with entrepreneurial spirit

Basic Qualifications:

    • At least four years of relevant experience in public relations and/or related fields, including communications, advertising, management consulting, media, or publishing

    • Bachelor's degree or equivalent work experience

Preferred Qualifications:

    • Proven ability to manage large, integrated project and teams

    • They must be able to demonstrate excellent storytelling skills, and provide sound, level-appropriate media counsel with key internal and client stakeholders

    • Excellent written and verbal communications

    • Previous account leadership and client leadership experience a plus

    • Ability to demonstrate a comprehensive understanding of their clients' businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners, and other businesses/organizations, etc., and will be able to impart this knowledge to account team members


PAY RANGE: $65,000 - $94,000

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

For more information please visit:

Click here to view a short video about life at Edelman.

Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.

Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

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