IT Manager I - Applications (Hybrid) at Commerce Bank

Posted in Other 8 days ago.

Location: Kansas City, Missouri

Job Description:

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

Commerce Bank is looking to fill an application manager position with an organized, accountable, and driven leader. This manager will be responsible to direct the daily activities and strategic direction of a dedicated application development team along with supporting the overall department team. This manager is expected to have the knowledge and skill to contribute to the establishment and execution of both tactical and strategic plans and to have the knowledge and maturity to escalate problems beyond their scope to the appropriate level of the organization for resolution.

Essential Functions

  • Engage in and improve the whole lifecycle of services-from inception, through deployment, operation, and refinement

  • Support the technology needs of multiple business units, ensuring the team provides timely and quality estimates, identifying and performing timely risk mitigation when necessary, and delivering high quality solutions on schedule

  • Support services through activities such as system design consulting, integrating software and frameworks, automation creation, testing, capacity planning and implementation reviews

  • Maintain stability by measuring and monitoring availability, latency, and overall system health

  • Identify and lead changes to enhance team approach to troubleshoot, resolve, apply workarounds, and ultimately apply a quality permanent solution to resolve any technical issue

  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity

  • Utilize technical skills to maintain optimal system efficiency, productivity, and reliability

  • Promote continuous improvement actions, acting as an agent of change when necessary, and maintaining high stability in the areas of their responsibility

  • Practice sustainable incident response

  • Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs

  • Perform all necessary management functions, including hiring, career guidance and planning, evaluations, annual increase allocations, disciplinary action as required, and setting and effectively communicating objectives for the team. Ensure the team adheres to and follows all Bank policy, standards, and processes

  • Communicate decisions, priorities and relevant information to team members effectively

  • Manage financial responsibilities for an individual cost center, including planning and expenditure

  • Build partnerships with business counterparts to provide the best products, services, and support possible for customers of the Bank

  • Collaborate with peers across the department to solve problems, identify and make improvements where necessary, and contribute to the overall success of the entire department

  • Perform other duties as assigned

Knowledge, Skills & Abilities Required

  • Strong knowledge of SQL Server and related database design., including knowledge of best practices

  • Ability to be action orientated and enthusiastic in an Agile based work style while responding efficiently and effectively in a fast-paced dynamic environment

  • Effective vendor management skills and ability to build strong working relationships

  • Ability to communicate confidently and concisely (written and spoken) to both technologists and non-technologists with a strong commitment to outstanding customer service

  • Strong skill set in leading, integrating, installing, automating, testing, supporting and delivering solutions

  • Ability to build a strong and effective team culture while being action oriented, high-energy, and enthusiastic

  • Proven budget management and problem-solving skills

  • Proven management skills which include effective planning, optimizing work processes, organization, and follow through of tasks

  • Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively

  • Ability to drive results and make decisions based on a balance of organizational risk and meeting goals of the business

  • Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals

  • Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

  • Bachelor's degree or equivalent combination of education and experience required

  • 3+ years of experience in Agile implementation required

  • 3+ years of experience in a leadership role in software development required

  • 3+ years of leadership/supervisory experience required

  • 3+ years of experience with Windows Server 2016 - 2019, SQL 2016 - 2019, ODBC, DB2 and Java preferred

  • 3+ years of experience with Visual Studio, C#.NET, Business Objects, XML and Web Services preferred

  • Full stack development (preferably in a Java environment) preferred

  • Experience working within a Software Development Life Cycle preferred

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:
Full time
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