Job Description:

Vice President, Fidelity Claims Team Leader

We are seeking a senior leader for the Financial Lines Fidelity group for Chubb North America Claims to join our Financial Lines claims team in Whitehouse Station, NJ or Simsbury, CT. This position will be responsible for ensuring the Fidelity group develops and implements effective and clear claims resolution strategies designed to result in the best outcomes, highest quality work product and superior customer service.  The ideal candidate should possess the experience and qualifications for leading and managing a team of sophisticated claims professionals handling both frequency claims and complex Fidelity exposures in a diverse operating environment, more particularly, ensuring proper analysis of coverage, liability, damages and reserving according to best practices within stated authority limits.   This role also requires frequent interaction and involvement with senior management and existing as well as potential Financial Lines insureds, brokers and underwriters supporting a variety of market segments and underwriting divisions.

The position reports to the SVP, Head of U.S. Management Liability for Financial Lines Claims, Chubb North America Claims.

Responsibilities: 

• Lead and manage the claims team delivering timely and excellent, technical, and strategic claims results and customer     service

• Develop and implement strategies ensuring timely and excellent, technical, and strategic claims results and service

• Generate optimal use of outside counsel including panel counsel ensuring proactive, high quality claim management       and excellent claims outcomes

•  Identify severity and systemic or portfolio exposures in a timely manner, escalating same through appropriate                    management hierarchy and reporting processes

• Engage in continuous communication & collaboration with Claims, Underwriting & Actuarial groups identifying and           analyzing Fiduciary claims activities and trends influencing financial results

• Support and assist in product development and policy drafting as requested

• Develop and maintain positive relationships with key Insureds, Panel Counsel, Brokers, Underwriters, Regional Claims        and Broker Claim Advocates engaging in extensive communication and interaction with clients and brokers as well as        participation in industry functions supporting client relationships and business development

• Partner with HR and the Head of U.S. Management Liability to develop talent and for diversity and succession planning

• Develop and execute strategies to create and maintain a dynamic and positive work environment and culture supporting professional growth and development

Candidates will need a minimum of 7-10 years of experience handling and managing Fidelity claims, as well as:

• Demonstrated leadership and management skills

• Excellent communication and interpersonal skills

• Strong executive presence

• Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve           processes and generate optimal departmental efficiency

•  Ability to influence all levels of internal and external business partners and customers

•  Ability to think strategically

• Ability to identify and use relevant data and metrics to manage all facets of the team performance & workflow

• Superior business acumen & knowledge about the insurance industry

• Demonstrated ability to manage complex claims with significant exposures

• Travel is required

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