Self-Help is seeking a Mortgage Loan Officer (MLO) to join our team in Jacksonville, FL. The MLO will provide information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations, interview all applicants for real estate loans, prepare, analyze, process, and document all required forms and related documents for real-estate loans. Additionally, the MLO will approve or deny loan applications based on an analysis of each applicant’s background and is responsible for promoting credit union products and services to ensure meeting productivity goals.
Essential Responsibilities:
Meet with loan applicants to discuss viable mortgage options, counsel on credit and budget, develop roadmap and process for mortgage approval, and assist with the loan application process. Achieve productivity goals as set forth by manager.
Prequalify loan applicants by examining all borrower information and documentation, assessing creditworthiness, adequacy of income, credit and collateral, and calculating repayment risk. Determines the maximum purchase price/loan amount based on borrower data. Approve or deny real-estate loan applications that do not meet pre-qualification standards and explain reasons for denial.
Gather and review necessary data to complete the loan review process including credit bureau reports; verify debts and estimate monthly payments for any outstanding debts not listed on application and ensure they are added to application.
Comply with all federal and state mortgage regulations and disclosure requirements.
Prepare mortgage loan applications and documentation for underwriting and closing. Ensure that each real-estate loan is processed accurately, troubleshoot any issues that may arise during the processing period, and maintain communication with borrower throughout processing period, as needed.
Develop mortgage loan business through continual identification, development, and maintenance of a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. This network may consist of Real Estate professionals, builders, and professional contacts, as well as other valuable referral sources enhanced by regular participation in business-related development opportunities, community efforts to promote homeownership, and professional organizations.
May oversee responsibilities of Mortgage Loan Assistant, if appropriate. · Perform other duties as may be deemed necessary.
Credentials, Experience and Skills:
Bachelor’s degree and 2 years’ experience in mortgage, consumer lending, and banking or equivalent related experience.
Preference for working in organizations that place priority on teamwork and collaboration
Ability to represent Self-Help in networking functions to develop and maintain key realtors, and other relations that generate attractive loan/borrower referrals.
Tactful analytical and quantitative skills and ability to independently handle loan applications and assess borrower’s ability to successfully repay loans.
Implements the ability to consistently follow guidelines for file quality.
Ability to consistently meet productivity goals, and secure and maintain NMLS certification.
Collaboratively work in a team environment.
Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization
Strong organization, computer, and customer service skills
Strong communications skills including strong writing and presentation skills.
Capability to travel and work evenings and weekends as needed
Bilingual Spanish/English a plus.
Proficiency with Word, Excel and PowerPoint
Ability and willingness to work beyond normal work hours, as needed.
Ability to demonstrate Self-Help's Core Values:
Mission Before Self
Service With Excellence
Embracing & Promoting Change
Results Not Credit
Diversity as a Strength
Financial Sustainability for Mission Impact
Compensation:
Competitive nonprofit compensation, based on experience, plus a generous benefits package.
Application:
Visit our Careers Page to apply for this position. This position will remain posted until filled. About Us: Self-Help Credit Union was chartered in 1983 to build a network of branches that partner with working families and communities often underserved by the financial marketplace. With over $1.6 billion in assets and serving more than 92,500 members in 32 branches - six in Florida, 22 in North Carolina, three in South Carolina, and one in Virginia - Self-Help Credit Union is one of the fastest-growing community development financial institutions in the country. It is part of the Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For over 41 years, the national Center for Community Self-Help and its affiliates have provided more than $11 billion in financing to help over 198,000 people buy homes, start and grow businesses, and build wealth. For more information, please visit www.self-help.org.
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status,class or family status.
