Job Description:

Overhead Door Company of Albuquerque™, a DH Pace Company, Inc., aspires to hire a Customer Service Representative to join our growing team! We are seeking customer-focused candidates who have excellent communication and technical skills. 

Responsibilities:

• Triage incoming calls from customers that require service/sales


• Work with the customer to understand their need and schedule the appropriate service


• Promote all products, services, and quote accurate pricing when appropriate


• Represent the company in a professional manner with good customer service and verbal communication skills


• Other responsibilities as assigned

Qualifications:

• High school diploma or GED required


• Customer service or administrative experience preferred


• Must be able to work independently with little supervision


• Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks


• Excellent verbal and written communication skills

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.  The company is privately owned and has been in operation over 95 years!  We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.

Our benefit offerings include:

• Competitive compensation


• Medical, dental, and vision options


• 401k retirement plan + match


• Company paid life insurance


• Paid time off plan


• Advancement and transfer opportunities

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

 

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My DH Pace Story

 

Overhead Door Company of Albuquerque™ - DH Pace Company, Inc.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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