The Manager, Demand Planning and Logistics leads a team responsible for scheduling customer orders with the factory, coordination of outbound traffic, and Production Control. Supervises the scheduling function ensuring that the plant is level loaded, meets external customer’s delivery dates, and maximizes internal manufacturing capabilities with a focus on productivity efficiency and improving the customer’s experience. Manages direct reports responsible for production control, direct customer site interface, and outbound traffic schedules. This role will Identify, manage, and create order management related processes to continuously drive improvements within the value stream.
PRINCIPAL ACCOUNTABILITIES
Own personal and team safety. Observes all safety rules and uses the proper safety equipment at all times
Supervise, develop, and continuously improve the order management team
Meet regularly with direct reports, provide SMART objectives, development opportunities, and timely feedback
Supervises scheduling team for both units and parts orders.
Partner with Operations and develops manufacturing schedules and resource requirements based on sales forecasts and customer demands.
Processing of all sales orders for manufacturing, assigning production schedules for optimal loading, shipment dates, and providing shop documents for production.
Ensure Production Identification Orders are timely, accurate, and reliable
Oversee scheduling of Unit and Aftermarket Orders utilizing ERP and Access DB software.
Create and maintain master production schedule
Responsible for all facets of outbound logistics including freight sourcing, cost management, and on time delivery.
Manage freight claims for outbound related to lost or damaged product
Analyze customer orders, drawings, and submittals to determine the type and amount of equipment required for outbound freight
Maintain records in compliance with document retention policy
Develop and update procedures and processes to continuously improve process integration with functional groups
Provide information to BAC field representatives on freight quotes, effective and efficient freight logistics
Work with customers on shipping problems such as delivery, damage, claims, etc
Generate reports including: sales, daily shipping, and status of unshipped orders
Prepare month-end reports related to Finished Goods and Work in Process.
Responsible for adhering to Import/Export regulations
NATURE & SCOPE
This position will report directly to the Supply Chain Manager and works in close coordination with plant functional groups including Operations, Quality, and EHS. Has regular interaction with North American partners in the areas of Finance, Engineering, Purchasing, Production, Customer Service, Credit, Quality, as well as External Customers. Manages a team of both exempt and non-exempt partners in the areas of Customer Service, Production Control, Scheduling, and Traffic.
KNOWLEDGE & SKILLS
Minimum of 4 years experience in logistics, supply planning, procurement
High level of competence with ERP systems and relational databases
Demonstrated sense of urgency and high degree of ownership in support of manufacturing schedules and plant sales goals
Effective written communication including documentation of processes, and the communication of those processes
Ability to communicate to leaders and co-workers with reports, written memos or emails that are professional, concise and clearly understood.
Demonstrated oral communication skills including the ability to communicate professionally with BAC customer and co-workers. The ability to share information verbally that is clearly understood and technically accurate.
Competence in speaking in front of groups and giving presentations
Demonstrated ability to assess team abilities and development employee critical skills
Analytical skills enabling the analysis of multiple data sets from a variety of inputs
Organizational skills including managing multiple projects, prioritize efforts, and create detailed action plans
Delegation and follow-up with a ability to motivate individual and team achievement
Demonstrated ability to develop high performing teams
Ability to interpret drawings and technical specifications
High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks
Ability to develop and manage metrics that drive performance
Advanced Microsoft Office user with an emphasis on Excel
Continuous Improvement and Root Cause Analysis Principles, Lean Manufacturing Methodologies and JIT concepts.
APICS certification in Production and Inventory Management preferred
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is predominantly an office function and has exposures consistent with an office role with extended periods seated, standing, walking, and entering information on a computer. While performing this job, the employee is regularly required to stand and walk up to 25% of the time. This position requires occasional lifting up to 30 pounds and travel up to 10% of the time. Responsibilities of the job require regular interaction with the production floor. Exposures include elevated noise levels associated with a manufacturing environment, fluctuations in temperature ambient conditions as well as intermittent exposure to the weather. The job is a Monday through Friday daytime role, however availability is expected for any of the three operating shifts.
