Job Classification:

US Customer Service is seeking a skilled, highly engaged, self-motivated Executive Assistant who will support the Vice President & Head of US Acquisitions who leads teams that customer-obsessed experiences across our new business journey. Support may also be required for the leaders reporting to the Head of US Acquisitions as well as other US Service Operations leaders.

The candidate will look at things with a broad perspective, anticipate needs before being asked and should be comfortable working in a fast-paced dynamic environment, taking initiative, delivering quality work and being accurate. Must possess excellent follow-up and follow-through skills to interact and coordinate with those who support executive leaders across Prudential’s business functions and external partners. The successful candidate must be tech-savvy, requires strong attention to detail, time-management skills, a collaborative mindset, and can deal with confidential information in a sensitive and appropriate manner. In addition, a professional and calm demeanor when multi-tasking is imperative.

The position is virtual/remote and is a full-time employment position.

Responsibilities:

• Act as first line of defense for meeting requests with the Head of Acquisitions and help to maintain in-coming and out-going email communication - prioritizing most critical items needing attention/handling.


• Coordinate complex internal and external scheduling across multiple time zones and extensive calendar management for the executive leader and their reporting leaders (e.g., anticipating conflicts and being proactive in calling attention to critical meetings that require preparation).


• Handle logistics for team meetings, including anticipating technology needs and hybrid-work environment concerns, assist with preparing materials, and tracking meeting agenda topics and required attendees.


• Demonstrate strong business acumen and organizational savvy to effectively prioritize and manage requests; provide the appropriate degree of flexibility and ensure follow-through on issues in a timely manner.


• Maintain a regular open line of communication, typically via Teams chat, email, and video/calls.


• Build strong relationships across Enabling Solutions, US Customer Service and broader Prudential, especially within the network of executive assistants supporting those leaders.


• Coordinate travel arrangements, prepare itineraries and submit accurate general expense and travel vouchers, reconcile credit card statements, pre-check team expense reports for accuracy, and enter necessary information into compliance and other monitoring systems.


• Oversee onboarding support for any new executive leaders who join the team.


• Coordinate executive team functions and events.

Qualifications:

• At least 3-5 years of administrative experience for Sr. Executive leaders.


• Highly organized, detail-oriented, and strong multi-tasking skills; ability to prioritize effectively and maintain focus despite frequent interruptions while handling multiple priorities simultaneously.


• Ability to take initiative and anticipate needs, problem solve and to think ahead for upcoming priorities weeks/months in advance.


• Excellent ability in making accurate and timely administrative judgment and maintains discretion in handling highly sensitive and confidential information.


• Ability to develop and foster relationships with the ability to collaborate effectively with culturally diverse staff across geographies, backgrounds, functions, and levels of the organization.


• Excellent communication skills (written and verbal) with a “can do” attitude.


• Technologically savvy and knowledge of systems such as procurement, security/software requests, travel reservations, and time-off/calendar management, etc.


• Excellent proficiency in Office 365 suite (e.g., Outlook, Teams, SharePoint, PowerPoint, Excel, and Word)

-

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.