JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many of the repetitive, behind-the-scenes tasks required to facilitate enterprise commerce. We are over 1,100 employees strong, all focused on customer success. For more information, visit www.jaggaer.com
WHAT WE ARE LOOKING FOR:
The Americas Presales team is part of Global Presales Consulting, the team is organized in regional areas. The team identity and philosophy are based on the 3T concept :
Technology: Consolidate JAGGAER ONE knowledge across the entire Presales team and work to position the right product package based on the Product strategy and market trends/needs
Team: Move the team under a unique umbrella to share, communicate and collaborate as a unique team (i.e. best practice sharing, monthly meetings, team building)
Trust: Communicate the JAGGAER company and product Value with the same messages across the globe to focus on customer success
The Head of Presales Consulting Americas represents an important pillar of the PreSales team, the professional will be part of the Global Presales Consulting steering committee team as well.
He/her will report directly to the Global Vice President of PreSales Consulting and he/she collaborate with the Head of Presales Consulting Europe & APAC in addition to collaborating with the other department’s leaders/managers of the company.
The Head of Presales Consulting Americas needs to demonstrate a Team trust approach following the below 5 principles:
Support
Listen
Communication
Collaboration
Transparency
Principal Responsibilities
ROLE RESPONSIBILITIES:
Develop and manage the Americas PreSales department at both skills and technology levels to ensure growth and profitability targets are achieved.
Lead presales function for the region in accordance with the Global Presales Consulting team guidelines defined to guarantee harmonization and consistency during the proposal.
Connect and align HQ and regional initiatives.
Cascade strategy and business plans to regional teams
Introduce innovation and new practices to provide the best possible value to customers.
Enable regional presales teams with the market knowledge and good practices.
Collaboratively engage and drive internal stakeholders to support complex sales cycles including bid management, professional services, partners, legal, finance, and other functions.
Ensure knowledge sharing and proactivity of the team to lead the Presales cycle and related activities.
Support regional team leaders in talent attraction and talent management.
Guarantee the correct usage of tools and processes available for the PreSales team to support the work of regional teams and governance of the entire cycle.
Perform weekly alignment with each of the regional teams to guarantee governance of the activities performed on each deal.
Maintain up-to-date knowledge of the industry, local market, and competitive issues and trends.
Conduct a periodical (quarterly alignment) with all the team members to guarantee the right team mood and cohesion.
Drive networking activities to promote JAGGAER in public forums, by possessing an established, credible, and expanding network through industry events in conjunction with marketing activities i.e. conferences, user groups, webinars, and other focused events.
Create and own established and credible relationships with relevant accounts, by understanding their business needs, challenges, and expectations at an organizational and individual level.
Frequent travels predominantly throughout Americas (USA, Canada, and LATAM countries)
Position Requirements
WHAT YOU WILL BRING:
Well-established (likely 8+ years) and proven PreSales professional experience within a complex software application/ SaaS/ Cloud solution environment/company. It will be considered a plus an experience inside the Procurement and Supply Chain space.
Well-established and proven experience in team management.
Deep experience in the portfolio of the JAGGAER ONE platform
Existing understanding of the entire technology ecosystem on the market (i.e., ERP/ Finance/ Supply Chain) and Procurement software markets preferred with enthusiasm for the detail.
Interest in the technology overcoming the own comfort zone.
Stress management and capabilities to define priorities avoiding constant escalation and team troubles, encouraging teams to solve issues and trust themselves.
Demonstrate a deep understanding and presentation capability of the entire JAGGAER value proposition and competitive differentiators through various channels including solution presentations, demonstrations, webinars, proposals, negotiation sessions, and thought leadership pieces.
Demonstrate a strong understanding of the evolution of the procurement/ spend-management/ Accounts-Payable function, including typical organization structures, business issues, and value drivers.
Team building attitude and team protection.
Credibility, humility, and proactivity as main pillars in the management approach worked as a team.
Credible, and trusted relationship builder at all levels with the other JAGGAER department and within client organizations also at C-levels.
Highly professional with polished written, verbal, and presentation skills.
Degree educated and/ or equivalent relevant qualifications.
Fluent business level is written and verbal English.
SUCCESS IN THIS POSITION:
You are highly collaborative: You independently initiate collaborative problem-solving sessions with co-workers and other departments.
You thrive on presenting technology solutions that allow customers to achieve their business objectives
You embrace change and enjoy learning and being hands-on with new technologies
Represent JAGGAER’s values: Be passionate, humble, empathic, accountable, and transparent with the customer and co-workers to transcend the customer experience.
EEO:
JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, or other applicable legally protected characteristics.
ACCESSIBILITY:
JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
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