Posted in Other 30+ days ago.
Location: Charlotte, North Carolina
Securitas Electronic Security, Inc. (SES) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.
SES offers a full portfolio of video, access, intrusion, fire and integrated systems andservices. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includesanswering a multi-line telephone system and performing data entry.Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
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