** This position is eligible for a $1000 sign on bonus ** excluding current Evernorth Care Group employees.

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused Dermatology team for Evernorth Care Group across the Phoenix Valley. If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.

Work hours: Typically Monday-Thursday 730am - 5pm, Friday's 730am - 1130am. Some hours may vary based on the location. Potential to float to other facilities as needed. (Dermatology at Phoenix Central / Superstition Springs)

Clinical Responsibilities and Essential Functions

• Performs routine patient care in a professional manner.


• Manages patient flow in an efficient manner to accommodate patient needs and expectations of care.


• Greets the patient and escorts the patient to the examination room where initial assessment and documentation occurs.


• Prepares patient to be seen by Clinician, ensuring their comfort and privacy at all times. Takes vital signs per established protocol.


• Communicates physical symptoms verbalized by patients to the clinician.


• Continues to participate with the clinician examining and assessing the patient including entering clinician orders.


• Remains with the patient after clinician completes his/her visit in order to perform procedures and injections, refer for or perform treatment procedures, reinforce the treatment plan, print the discharge summary, schedule referrals and follow up appointments, accompany patient to the unit clerk/discharge staff and to diagnostic testing departments.


• Schedules and reschedules appointments as needed based upon patient preference and convenience.


• Completes pre-authorization requests by supplying required documentation and completing necessary follow through.


• Supports management of a complex referral process by following established guidelines and directing patients appropriately.


• Ensures all Clinicians orders are completed by appropriate personnel. This includes follow up and completion of overdue tasks in the EHR.


• Performs accurate chart preparation, including all necessary diagnostic results, consult notes, hospital records


• Collects, labels, and deliver specimens for processing per Clinicians orders . (Blood, Urine and Tissue) In certain locations, will be required to perform phlebotomy, and/or IV Therapy.


• Secures patient consent (signature) for immunizations and invasive procedures.


• Set up, assist, and breakdown exam rooms, for minor office diagnostic and surgical procedures, is able to perform sterile technique.


• Clean and Sterilize instruments per protocol if needed.


• Passes and maintains Evernorth Care Group medication administration certification.


• Consults other departments, as needed and as appropriate, to provide for an interdisciplinary approach to patient's needs, e.g., referrals, prior authorization, other Clinician offices, PHM, etc.

Minimum Qualifications

• Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause") required


• High school diploma or GED certificate required


• Current BCLS required.


• 1 year of MA experience strongly preferred for the position. Experience in urgent care is ideal, as well as dermatology exp. Family practice and clinic experience are also a plus. Back office, patient scheduling application experience is desirable.


• Strong computer skills on multiple systems

Preferred qualifications:

• 1+ year experience in the outpatient setting


• Bilingual (English/Spanish) skills

Evernorth Care Group is a global health service company dedicated to helping people improve their health, well-being and peace of mind. But we don't just care about your well-being, we care about your career health too. That's why when you work with us you will have the opportunity to train, grow, and develop your career.

Evernorth Care Group, formerly known as Cigna Medical Group, is the group practice division of Cigna Health Care of Arizona. It is one of the Valley's largest multi-specialty group practices with over 20 offices located throughout Phoenix and the surrounding metropolitan. Many are equipped with several medical specialists under one roof, so referrals or additional diagnostic needs can be quickly obtained. Healthcare is an ever-changing world and we realize we need to adjust to the changes in our environment so that we can provide the best care possible so if you have a passion for making a difference and helping others, Evernorth Care Group has an opportunity for you!

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is subject to the CMS (Centers for Medicare/Medicaid Services) COVID-19 vaccine mandate. Full vaccination is required, meaning that workers in this position must have received one dose of the Johnson & Johnson vaccine or two doses of an mRNA vaccine before the first day of work.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.