** This position is eligible for a $1000 sign on bonus ** excluding current Evernorth Care Group employees.

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for Medical Assistant to join our fast-paced, customer-focused Urgent Care teams for Evernorth Care Group across the Phoenix Valley. If you've always wanted to work in the outpatient healthcare setting Back Office, Front Office and enjoy a friendly work environment... well, we're pretty sure you'll love this position.

Work hours: Non-standard work week as we are open 365 days a year. Some hours may vary based on the location. Mix of 12 hour / 8 hour shifts to include Holiday's and Weekends or 10 hour shifts.

Responsibilities:

• Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.


• Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.


• Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.


• Provide excellent and friendly customer service through all avenues of communication.


• Document your efforts of all the care and information provided to our patients.


• Return patient calls, complete referrals, chart prep and forms management.


• Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.


• Partner with the clinicians, your peers and the patients to meet the needs of the practice.


• Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.


• All other duties as assigned.

Minimum qualifications:

• Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").


• High school diploma or GED certificate


• Excellent customer skills, and care deeply about providing empathetic, quality care to customers


• Previous experience working in a healthcare environment


• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system


• BLCS certification

Preferred qualifications:

• 1+ year experience in the outpatient setting


• Bilingual (English/Spanish) skills

Evernorth Care Group is a global health service company dedicated to helping people improve their health, well-being and peace of mind. But we don't just care about your well-being, we care about your career health too. That's why when you work with us you will have the opportunity to train, grow, and develop your career.

Evernorth Care Group, formerly known as Cigna Medical Group, is the group practice division of Cigna Health Care of Arizona. It is one of the Valley's largest multi-specialty group practices with over 20 offices located throughout Phoenix and the surrounding metropolitan. Many are equipped with several medical specialists under one roof, so referrals or additional diagnostic needs can be quickly obtained. Healthcare is an ever-changing world and we realize we need to adjust to the changes in our environment so that we can provide the best care possible so if you have a passion for making a difference and helping others, Evernorth Care Group has an opportunity for you!

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is subject to the CMS (Centers for Medicare/Medicaid Services) COVID-19 vaccine mandate. Full vaccination is required, meaning that workers in this position must have received one dose of the Johnson & Johnson vaccine or two doses of an mRNA vaccine before the first day of work.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.