Job Classification:

The PII Insights and Analytics group is a strategic advisor to PII’s businesses, delivering actionable insights to inform and shape business decisions to achieve key performance goals. Our mission is to add value to Prudential by providing our businesses and corporate functions with strategic, relevant and actionable insights that are well grounded in business acumen.

As part of the Insights and Analytics team, the Senior Research Analyst will be responsible for supporting, executing, and managing all aspects of primary and secondary research, including competitive intelligence, market dynamics, brand and consumer research. Under the guidance of the Director, Insights and Analytics, the Senior Research Analyst will translate a research brief into a project plan with corresponding research steps and timelines. They will map out the project plans with key deliverables and timelines, in-line with quality standards.

Specific responsibilities:
• Primary and Secondary Research Program Execution: Lead, own, and execute on key research deliverables including analyzing secondary / public resources for market trends, consumer sentiment, competitive intelligence, designing questionnaires, and samples, analyzing and reporting insights. Represent the team in meetings with business partners and present to stakeholders, as needed.
• Social Media Monitoring: Under the guidance of the Director, use social media monitoring tools to understand consumer, customer and agent sentiment for all PII markets, and respective competitors. Develop and deliver social media insights to key stakeholders.
• Collaboration: Under the guidance of the Director, work cross-functionally with consultants, business partners, the advanced capabilities team and other team members to ensure that deliverables meet objectives and expectations; Provide recommendations on research design and analysis plan to ensure that objectives are met. Represent the team in meetings with business partners and present to internal audiences, as needed.
• Process Excellence: Support the work to drive efficiency in research execution by helping identify and apply best practices; Develop and apply new processes, standards and templates to ensure consistency in the quality and turnaround time.
Qualifications
• 5 years of relevant market research or consulting experience.
• Bachelor’s degree required; MBA or other advanced degree preferred.
• Proven experience in executing research projects end-to-end, including creating research briefs, designing research instruments (questionnaires, interview guides), conducting data analysis and writing research reports.
• Good understanding of the primary research process. Analytical mind with the ability to design and identify insights from quantitative and qualitative data.
• Experience with a broad array of research, both quantitative and qualitative research techniques and application. Research project experience in brand, advertising & positioning studies, awareness & usage, new product and service development, competitive intelligence and industry trends
• Experience with different market research tools and platforms (e.g., Qualtrics, Q, SPSS, etc.) is preferred.
• Leadership initiative and strong interpersonal skills
• Personal accountability and strong work ethic.
• Excellent at multi-tasking and working under tight deadlines.
• Bilingual language skills a plus; Spanish or Portuguese preferred

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Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $66,300.00 to $98,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

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