Network Representative - Full Time, Temporary

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

Responsible for providing support to Network Managers with varied functions including creating and maintaining effective working relationships with premier/assigned providers to ensure consistent communication and marketing efforts. The qualified candidate will be responsible for fostering physician engagement and helping to generate membership through grassroots efforts with assigned offices, network managers and other resources.

Job Responsibilities/Duties

• Work closely with Network Managers, primary care physicians, physician office staff, brokers and health plan representatives to ensure objectives are met and promote exposure and participation by providers actively assisting with growth efforts. Determine appropriate channels to maximize physician exposure within cost confinements.
• Develop and implement plans for assigned offices, ensure that assigned offices have appropriate updated marketing collateral, materials and tools. Communicate effectively with staff and physicians while demonstrating excellent and timely service. Build long-term relationships with PCP offices to promote engagement, referrals and various growth efforts and activities.
• Establish communication mechanisms at assigned physician offices to increase awareness and PCP representation/attendance at health fairs and other events. Seek and coordinate marketing/exposure opportunities for Premier Physicians and other providers as identified by Network Managers. Provide PCPs with a variety of mechanisms to increase enrollment through collaboration with internal and external resources. Field and/or originate calls to capture and track data using various communication approaches. Schedule appointments via outbound/inbound calls to participating physicians and staff.
• As required, effectively and confidently represent Prospect Medical and network physicians during community, employer or company sponsored events to generate leads and promote physician services.
• Field and/or originate calls to capture and track data using various communication
• approaches. Ensure all calls/efforts are documented in IDX or designated database.
• Collaborate with Network Management team to communicate information and assist with provider issue resolutions that may impact other team members.
• Assist with various membership growth and retention functions such as working campaigns to educate prospects and maintaining tracking reporting for membership growth and retention initiatives.

Minimum Education: Bachelor's Degree preferred; High School Diploma required.

Minimum Experience: Minimum three (3) years of experience within the healthcare industry; marketing/sales preferred. Must have and maintain, in good standing, a CA State Driver's License. Excellent communication, marketing and relationship building skills. Must have intermediate reasoning and problem-solving abilities and planning skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, and schedule form. Ability to speak, read, and writes English proficiently. Demonstrate exceptional verbal/written/communication skills. Ability to work with minimal oversight. Ability to work weekends if needed. Proficiency in Microsoft Outlook, Word and Excel required. Type 40 wpm. Strong organizational skills. Bi-lingual English preferred (in Farsi, Korean, Vietnamese or Spanish) preferred. Polished, professional and focused.

Req. Certification/Licensure: None.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

• Company 401K
• Medical, dental, vision insurance
• Paid time-off
• Life insurance

To apply for this role, or search our other openings, please visit https://prospectmedicalsystems.com/about-us/careers/ and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law: https://www1.eeoc.gov/employers/poster.cfm

Keywords: HEDIS, P4P, STARS, RAF, Compliance, Managed Care, Healthcare Plans, Project Management, reporting, provider communications, Leadership, community resources, operations, Analytics