Job Description:

Are you experienced in the world of Information Technology looking to use your talents to make a difference?

QTC’s IT team is currently seeking experienced individuals in support of the company’s overall IT modernization and corporate growth goals.

QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.

To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and quarterly bonuses


• Tuition reimbursement


• A 50% company match of your pre- and post-tax contributions up to 6% of your salary, including immediate vesting of company contributions


• Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays


• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts


• An inclusive and ethical work place

 

Summary:

The IT Infrastructure Manager partners with technology and business leaders in developing systems, networking, telecommunication, implementing and maintaining network security, supporting the system component of QTC application platform, and other infrastructure strategies and standards for the organization. The IT Infrastructure Manger works with all IT stakeholders as well as Finance, Business Units, Asc Dir, IT INF and the CIO on Technology and IT Infrastructure budget planning management, and continues to expand virtualization of servers as well as other measures to ensure continuous cost reduction and maximum efficiency across QTC IT infrastructure. This role is also responsible for staff oversight to ensure new IT systems operations plans, policies, procedures, and transition/migration plans are consistent with the IT departmental goals as well as alignment to overall company goals and objectives.

 

In this rewarding role, you will:

• Responsible for the performance and integrity of the QTC Systems and Infrastructure core technology 

• Oversees maintenance and architecture of local and wide area network

• Day-to-day mentoring and management of the IT systems and INF core team members

• Coordination with external vendors/contractors to meet organizational goals

• Oversees the implementation of network security and audit at the corporate level and ensures sufficient measures are in place to protect the systems, data and other information assets

• Anticipates future network needs, and identifies proactive solutions to satisfy requirements 

• Direct agile scrum sprint planning to provide feedback on priorities and work closely with scrum master and product owners on delivery of the outlined user stories and points to ensure predictable sprints

• Develop, maintain, and administer network operational and administrative procedures and standards to meet or exceed defined Service Level Agreements (SLA)

• Maintains and implements latest server infrastructure to support the deployment of key QTC application solutions including Production, Training, QA and Development environments

• Ensures appropriate disaster recovery plans are in place and are tested at least once per year

• Oversees the planning and management of the company's telephone system, call routing and other telecommunication needs and manages company-wide upgrade efforts

• Ensure network infrastructure compliance with regulatory requirements related to SOX, HIPAA, NIST 800-53, PII and other QTC/Leidos audits 

• Other projects and duties as assigned

 

Ideally, you will have: 

• Excellent analytical, problem-solving and project management skills

• Ability to interact effectively with all levels of personnel

• Pro-active management style

• Ability to make sound business decisions that are in alignment with organizational goals

• Possess advance-level knowledge of a wide breadth of network infrastructure technologies to include, but not limited to Active Directory, Exchange, firewalls, LAN/WAN/WLAN, network security, data storage, backup infrastructure, Citrix/terminal services, datacenter management, and virtual infrastructure

• Intermediate communication and interpersonal skills, both verbal and written

• Possess strong project management skills, with attention to detail 

• Must possess the ability and flexibility to work extra hours and weekends

• Bachelor’s degree from an accredited college in Computer Science or a related discipline, or equivalent experience/combined education, 

• 9 or more years previous Information Systems and Computer Network development experience

• 7 or more years of management experience 

• Experience with enterprise-wide security, NIST and HIPAA compliance and working closely with internal and external system auditors

• Knowledge of Agile Scrum preferred

• Advance Technical Certifications strongly preferred (e.g. CCNP, MCSE, CCISP)

• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. 

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

This position has multiple levels; candidates will be “leveled in” based on years of experience at time of hire

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Technology Management

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