Job Description:

Are you experienced in the world of Information Technology looking to use your talents to make a difference?

QTC’s IT team is currently seeking experienced individuals in support of the company’s overall IT modernization and corporate growth goals.

QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.

To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and quarterly bonuses


• Tuition reimbursement


• A 50% company match of your pre- and post-tax contributions up to 6% of your salary, including immediate vesting of company contributions


• Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays


• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts


• An inclusive and ethical work place

Job Description:

Supervises and directs the design, development, installation, implementation, research for, and maintenance of internal network infrastructure to include data processing computer systems, collaboration tools (e.g. email, SharePoint, etc.), voice & data networks, data storage, and system/data backups. Leads research into internal and external customers’ needs, and ensures integrity of equipment and software. Provides solutions to equipment and software problems by means of automated systems, and develop customized solutions to customer/user problems. Ensures analysis of new hardware to determine its need or application in the existing or proposed system; advises on new techniques and validates estimated costs associated with new or revised programs and utilities.

 

In this rewarding role, you will:

• Collaborate with customers to understand and capture business requirements and translate them to technical specifications; develop project plans, assign work tasks, procure resources, monitor progress, and provide status reports to ensure timely completion of objectives

• Ensures operational stability and performance of infrastructure to meet defined SLAs through development of policies, process, procedures, and operational/technical standardization; endurance of hardware/software compatibility; and modification of user requirements in terms of existing and projected computer capacity and capabilities.

• Direct agile scrum sprint planning to provide feedback on priorities and work closely with scrum master and product owners on delivery of the outlined user stories and points to ensure predictable sprints

• Develop, maintain, and administer network operational and administrative procedures and standards to meet or exceed defined Service Level Agreements (SLA)

• Ensure network infrastructure compliance with regulatory requirements related to SOX, HIPAA, NIST 800-53, PII and other QTC/LMCO audits

• Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.

• Other projects and duties as assigned

 

Ideally, you will have: 

• Demonstrated leadership skills 

• Possess advance-level knowledge of a wide breadth of network infrastructure technologies to include, but not limited to Active Directory, Exchange, firewalls, LAN/WAN/WLAN, network security, data storage, backup infrastructure, Citrix/terminal services, datacenter management, and virtual infrastructure

• Intermediate communication and interpersonal skills, both verbal and written

• Possess strong project management skills, with attention to detail

• Persuasive negotiation skills

• BA/BS in a related field or equivalent experience

• 4 years of relevant supervisory experience  

• 5 years of experience with IT network infrastructure as an individual contributor

• ITIL v3 Foundation Certification preferred

• Knowledge of Agile Scrum preferred

• Advance Technical Certifications strongly preferred (e.g. CCNP, MCSE, CCISP)

• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. 

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Technology Management

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