Stellar believes that each employee can make a significant contribution to our success. Contributions can be within and outside of assigned responsibilities. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job Summary and Mission:

The Credit Analyst is responsible for the extension of credit and collections of Accounts Receivable including consistent application of credit policy, periodic reviews of existing customers, and assessment of creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Customer account management
  • Collections and anything related to customer accounts including:
    • Extending credit
    
    
    • Reviewing and adjusting credit limits
    
    
    • Establishing relations
    
    
    • Releasing orders on-hold
    
    
    • Communicating with sales staff on issues
    
    
    • Preserving good will of customers
    
    
    • Maintaining records – credit applications, resale certificates and UCC filings
    
    
    • Contacting customers regarding past due balances


• Customer invoice/payment issues
  
  • Reconcile customer statements/billings


• Customer write offs
  
  • Determine accounts with bad debt to be written off with approval


• Customer credit report/update
  
  • Compile reports regarding finance and credit data


• Email customer requested invoice copies


• Create new ship-to’s for customer accounts


• Process credit application reviews


• Perform credit investigations through available reports: D&B Credit Reports, bank references, and other information available


• Setup and process new customer accounts


• Setup and process prospect accounts


• Setup new customer alerts/new shopper alerts


• Prepare and maintain Supply Force reporting


• Provides a high level of service to the sales team and other internal customers

And/or:

• Email customer requested invoice copies


• File UCC’s for SMI’s (Stellar Managed Inventory) – new continuations and terminations


• Prepare and process SMI insurance certificates – new and updated


• Prepare and process SMI inventory reporting


• Create new ship-to’s for SMI and HHBM (handheld bin management)

Required Knowledge, Skills, and Abilities

• Familiar with standard concepts, practices, and procedures


• Knowledge of credit and collection terms and concepts, and basic accounting concepts


• Rely on experience and judgement to plan and accomplish goals


• Eager to learn and grow within a team environment


• Excellent verbal and written communication skills


• Well organized and diligent


• Experience with ERP Software preferred


• Proficient in MS Office

Experience and Education

• 3-5 years of experience in the credit and collections field or related area, or minimum two years of related experience and/or training; or equivalent combination of education and experience.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required.