Job Description:

 Essential Duties and Responsibilities

• Maintains expert knowledge of and is responsible for the Bank Controls related to the Deposits, Deposit Origination, Teller, and Relationship applications in the bank’s Horizon core system, as well as other deposit systems and:
  
  
  
  • Updates, tests, troubleshoots, and provides user administration for those systems
  
  
  • Submits and monitors support tickets with FIS and other vendors
  
  
  • Works closely with business units to provide subject matter expertise
  
  
  • Understands and communicates system changes and upgrades to management and affected departments and the impact these will have on the bank
  
  
  • Assists with implementing new products
  
  
  • Serves as strategic adviser for the direction of the systems.
  
  
  
  


• Maintains knowledge of H360.


• Supports the Branch Operations and Deposit Operations Departments by:
  
  
  
  • Providing subject matter expertise
  
  
  • Writing H360 reports
  
  
  • Assisting with developing and writing procedures as needed
  
  
  
  


• Leads or supports special projects as assigned.


• Stays abreast of legislation, regulations, and compliance issues and assists Chief Operating Officer and Deposit Operations Manager to ensure systems are compliant.


• Performs all job duties to ensure compliance with all applicable acts, laws, and regulations applicable to the job.

Qualifications Required

(Required education may be satisfied by experience and/or working knowledge)

High School diploma and at least two years banking experience with strong knowledge of retail banking policies, procedures, and Federal and state regulatory requirements. Experience with the Horizon core banking system. An intermediate-level knowledge of Microsoft Office Suite products.

Physical Requirements and Working Conditions

Sitting for extended periods of time; requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner, or other basic business equipment. The job is within the normal office environment range.

Qualifications Preferred

An Associate’s degree. Five years banking experience, preferably in Retail/Deposit Operations.

Knowledge, Skills and Abilities Required

Requirements stated here are minimum levels of knowledge, skills and/or abilities to qualify for this position.  To perform the duties and responsibilities of this position successfully, the employee must possess the abilities and aptitudes to perform each task proficiently.  “Ability” means to “possess and apply” both knowledge and skill.

Knowledge

• Knowledge of state and Federal banking regulations, operations, processes, and documentation pertaining to deposit and retail operations


• Knowledge of the FIS Horizon core banking system.

Skills

• Excellent verbal and written communication skills and the ability to communicate effectively with all levels of bank personnel


• Excellent interpersonal skills and the ability to develop constructive and cooperative working relationships with others


• Sound judgment, tact, diplomacy, integrity, and professionalism

Abilities

• Ability to read and understand complex written information


• Ability to maintain a high level of confidentiality in dealing with sensitive information


• Ability to use logic and reasoning and to analyze information in order to identify strengths and weaknesses of options, solutions, conclusions, or approaches to problems and to develop and implement solutions


• Ability to determine opportunities for more efficient and effective use of software and systems and communicate those opportunities to management


• Ability to work independently with little supervision and to meet deadlines

Experience

Required

• 2 year(s): Banking experience with a strong knowledge of retail banking policies, procedures, and federal and state regulatory requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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