Benefits Specialist at Pike Electric, Inc.

Posted in Admin - Clerical 1 day ago.

Type: Full-Time
Location: Mount Airy, North Carolina

Job Description:

Position Summary: The Benefits Specialist assists in all aspects of the benefits lifecycle, with the opportunity to positively affect the lives of company employees and their families throughout a variety of circumstances.

NOTE: This position is in Mount Airy, NC - Pike Corporate Offices

Essential Functions

  • Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

  • Ensure appropriate functionality of all benefit systems.

  • Conduct benefits orientations and explain benefits to employees.

  • Perform quality checks of benefits-related data. 

  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.

  • Assist employees with health, dental, life and other related benefit claims.

  • Enroll employees with carriers and process life status changes.

  • Process and administer disability paperwork: medical, personal, and disability.

  • Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts; assist with annual catch-up contribution enrollment.

  • Assist with open enrollment process.

  • Assist with tuition reimbursement program.

  • Assist Benefits Manager and HR Director in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.

  • Ensure distribution of required employee notices.

  • Assist Benefits Manager and HR Director in completing benefits reporting requirements.

  • Other duties as assigned.

Minimum Requirements:

  • Bachelor’s degree in human resources, public administration or related field and two years of human resource experience; or any combination of education, training or experience that demonstrates the ability to perform the duties of the position.

  • Extensive knowledge of employee benefits and applicable laws.

  • Prior experience in benefits and/or human resources; experience with Oracle, UltiPro, Taleo preferred.

  • Highly proficient in Microsoft Word, Excel, Outlook, Windows, the Internet, and other relevant software; ability to adjust to new and changing computer systems and to operate standard office equipment.

  • Mastery of general office procedures and techniques; ability to update skills on a continual basis.

  • Ability to recognize and maintain confidential information.

  • Superior verbal and written communication, including grammar, composition, editing and proofreading.

  • Strong interpersonal skills; professional demeanor with a commitment to diversity and equality.

  • Ability to manage multiple activities and prioritize workflow, often with competing deadlines, and follow up on projects through completion, with exceptional attention to detail.

  • High energy level with ability to work in a fast-paced, ambiguous, and open-concept environment.


  • Business Acumen

  • Customer Service

  • Innovation

  • Leadership

  • Integrity

  • Communication

  • Critical Evaluation

  • Global & Cultural Awareness

  • HR Expertise

  • Relationship Management

  • Ethical Practice

  • Self-Motivated

  • Team-Oriented

  • Must be able to follow Company safety rules and all other Company policies.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle and feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.


EOE /Minorities / Females / Vet Disabled

Pike is a Non-union Company

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.


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