Location:Northeast United States (WV, PA, NY, OH, IL, KY, MI)
About Cooper Machinery Services:
Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.
Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.
Role Summary:
The Field Service Technician will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required
Essential Duties and Responsibilities – FST II:
Assist the Field Services Site Team Leader in the provision of technical and mechanical services to external customers in settings such as workshops, compressor stations, process plants, etc.The incumbent is also responsible for the following:
Planning and execution of site installation activities for Reciprocating Compression equipment.
Investigate and resolve customer reports of technical problems with equipment.
Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
Perform testing of equipment in the field.
Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
Complete daily safety checks and report safety concerns.
Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members
Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manager long term and short-term issues.
Support turn-around activities for customers including identification / justification, procedure writing, reviews, equipment inspection, etc.
Required Qualifications:
Minimum of 5 years of experience in Reciprocating Compression
Meets all sublevel (FST I) requirements
Must have the following attributes:
Safety focused, Service-oriented, Business focused, A self-starter
Dependable with ability to multi-task successfully
Mature, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business
Well-developed administrative and organizational skills,
Results oriented with a sense of urgency
Good verbal and written communication skills and above average interpersonal skills are required
Clear, concise, and accurate service reporting is required
Education - Complete training for the following:
Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience (minimum)
Formal training in a technical certificate program
Technical training in the oil and gas industry or associated industry
Master the Core competencies
Basic tools
Basic Engine & Compressor Theory
Basic Product Knowledge
Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar
Basic Shop Math Skills
Basic Computer skills – Word & Excel
Equipment Documentation e.g., drawings…etc.
Basic leadership skills
Engine Balancing
Web Deflection/Alignment
Service bulletins
Competencies:
Work well and communicate well with others
Familiarity with a variety of technical field concepts, practices, and procedures
Safety focused, Service-oriented, Business focused, A self-starter
Dependable with ability to handle multiple activities successfully
Mature with the ability to take direction, reporting data and completing time and expense reports
Result oriented with a sense of urgency
Good verbal and written communication skills
Technical training in the oil and gas industry or associated industry
Master the Core competencies; Basic tools; Basic Engine & Compressor Theory; Basic Shop Math Skills; Basic Computer skills – Word & Excel
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.
