Sr Technical Program Manager at Crown Castle

Posted in Art 12 days ago.

Type: Full-Time
Location: Irving, Texas

Job Description:

Position Title: Sr. Technical Program Manager, Edge Deployment (M3)  


Company Summary:

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B. 

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 



As a Sr Technical Program Manager, you’ll join our Network Edge team responsible for the design, delivery, and operations of a broad portfolio of edge facilities within 3rd party colocation facilities, owned datacenters, and micro datacenters.  This role will be a leader responsible for delivering new edge capacity across all facility types driven by customer orders, demand forecasts, and strategic initiatives.  Responsibilities on the Edge Deployment team will require deep cross-functional collaboration with internal engineering SME’s (Network, Facilities, etc), internal project delivery teams (towers, OSP, etc), and 3rd party vendors (shelter manufacturers, engineering vendors, and partners).



  • Lead strategy for large-scale programs to drive the company’s Edge evolution and strategy.

  • Project management and oversight of construction related activities for new builds or general capital projects. This will include the ownership of project design, project scope, timeline, and budget.

  • Lead a team of technical program managers, ensuring standardization and cross collaboration across programs.

  • Manage, evaluate, and ensure implementation of 3rd party software platforms to manage facility health, capacity, and distributed operations dispatch.

  • Understand the metro fiber market segments, customer base, and industry verticals.

  • Interface with key internal stakeholders (e.g. Networking, Data Center Engineering, PMs, security, etc.) to obtain their requirements and drive vendors to adhere to these key elements.

  • Understand the technical requirements of our engineering teams and ensure the completed project meets these requirements.

  • Manage and maintain integrated program plans and statuses, identify and mitigate risks, solve for dependencies, remove impediments, ensure timely and quality program delivery and manage organizational dependencies.

  • Define project scope and equipment requirements, assist with request for proposals, and capital requests.



  • Collaborative work done in a way that balances educated decision making with measured speed of implementation. 

  •  Ability to continuously prioritize long-term plans with short-term urgent response needs. 

  • Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.   

  • Strong written and verbal communication skills with an ability to present complex information in a clear and simple format. 

  •  Lead the team as a champion of Crown’s culture and B3 values. (Be Real, Be Accountable, Be an Owner) 



  • Bachelor’s degree in a technical discipline

  • Master’s degree preferred


Experience/Minimum Requirements  

  • 10+ years working with network and datacenter operators and/or transformational programs

  • Deep understanding of data center technologies and best practices

  • Experience and knowledge of fiber optic networks and outside plant construction terminology

  • Demonstrated experience utilizing change management methodologies/frameworks to lead projects and create communication plans


Organizational Relationship  

Reports to: Director, Edge Deployment


Title(s) of direct reports (if applicable): To be determined


Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require up to 25% travel.


Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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