Job Description:

Strategic leader responsible for creation, implementation and advancement of operational efficiencies and procedural standards enhancing guidance and review standards, operational controls and metrics across the Program within Member Supervision and Regulatory Operations.

Essential Job Functions:

• Provide a robust operational risk framework within First and Second Lines of Defense.


• Spearheading operational risk event/incident remediations and escalations, key procedural control assessments, refinements, and monitoring.


• Oversee the enhancement and implementation of operational capabilities to improve efficiency and effectiveness of the program.


• Oversees efforts to develop, maintain and continually enhance procedures, Guidance and associated job aids/exhibits necessary for effective execution and evolution of the program
  
  
  • Periodically re-assess practices to update procedure to improve quality.
  
  
  • Identify, prioritize and resolve, where warranted, areas of inconsistent procedural application within the program.
    • Determine the root cause of conflicting procedures, lack of awareness, and/or technology and reporting, and determine a course of action to correct the area of concern or record the reasoning for retaining the inconsistency going forward.
    
    
  
  
  
  

• Provides strategic leadership and guidance and establishes procedural standards across the program.


• Ensures the program actively and effectively coordinates and collaborates with other Member Supervision Programs, Reg. Ops and across FINRA.


• Ensures the program effectively addresses recommendations and findings identified by groups such as the SEC, Internal Audit and Quality Assurance. 


• Partners with Member Supervision data scientists and other teams in the development and implementation of analytics (e.g. data mining, visualization, machine learning, natural language processing, graph, intelligent process automation, modeling, and other techniques) to better inform decision making, enhance the program, and improve processes.  


• Implement and maintain metrics reporting to monitor the program execution and effectiveness.


• Maintains strong working knowledge of developments in the industry and evolves the program to address such changes. 


• Develops risk tolerances and metrics to identify and address emerging trends and patterns within the industry.


• Validating the underlying assumptions of the risk models to ensure effectiveness and consistency across the Firm Groupings.


• Role models inspirational and supportive leadership and creates an environment of strong employee engagement 


• Encourage and promote the development, training, and use of analytics across program staff members.


• Represent FINRA at conferences and seminars.


• Identify, develop, and empower talent at all levels.


• Cultivate strong working relations with leaders across Member Supervision, Reg. Ops and throughout FINRA, the SEC, states, other regulatory agencies, and the industry.

Education/Experience Requirements:

• MBA, JD, other graduate degree and/or relevant industry certification(s) considered.


• Bachelor's Degree or an equivalent combination of education and experience required. Major in Accounting, Finance, Economics, Business Administration or related fields preferred.


• Demonstrated leadership and management skills within accounting, audit, legal, compliance or related field(s), including ability to deal effectively with people, make decisions and find solutions, encourage and support change, and having a strong comfort level for dealing with problem situations involving member firms and individuals in adversarial situations.


• Demonstrated skill of implementing operational concepts and enhanced procedures to advance a process.

Knowledge Requirements:

• Demonstrated strong/expert working knowledge of securities industry rules, regulations and related guidelines based on prior work experience. Ability to anticipate how industry risks and business models are manifested, design of methods necessary for risk identification and establishing regulatory responses to address such risks .


• Working knowledge of analytics capabilities and functionality (e.g. data mining, visualization, machine learning, natural language processing, graph, intelligent process automation, modeling, and other techniques) and how they can be applied and leveraged within risk monitoring programs, an added plus.

Skills Requirements:

• Excellent interpersonal, negotiation, and diplomacy skills, with a high comfort level in relations with FINRA senior management teams.


• Establish and maintain effective working relationships at all levels inside and outside the organization.


• Excellent leadership skills, including the ability to deal effectively with people, to make decisions, and find solutions, to encourage and support change, and to deal with problem situations involving member firms and individuals in situations.


• Excellent written and verbal communication skills, including interpersonal skills and presentation skills


• Must be self-starter and able to administer a number of complex assignments concurrently, including unstructured assignments that require autonomy and independent judgment.


• Work independently, possess strong project management and organizational skills.

Compensation Range for Colorado locations

Annual Salary: $136,200.00 - $266,400.00

#LI-Hybrid

To be considered for this position, please submit an application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here.

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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