Posted in Consultant 10 days ago.
Location: Dallas, Texas
Homecare Homebase is searching for a Client Success Business Manager who will perform quarterly business reviews for its home health and hospice clients, thereby highlighting key performance indicators (KPIs) and identifying areas of opportunity. Knowledge is power, and through effective management of our analytics platform, our customers will become more efficient users of the software solution.
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Client Success Business Manager, you will play an essential role in identifying opportunities for improvement through careful monitoring of KPIs; you will understand the client's needs, goals, and strategy and engage resources to translate those business needs into practical applications and solutions to ensure the customer's return on investment.
You will be responsible for:
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Client Success Business Manager supports this mission by providing excellent service, supporting our clients with their use of our analytics platform, and engaging resources when an opportunity is identified.
We are seeking:
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A CEO who cares. CEO April Anthony has made it her mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.