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Assistant Kō General Manager at Fairmont Kea Lani - Maui

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Wailea, Hawaii





Job Description:

Assistant Kō General Manager
Reporting to the Venues Manager, the Assistant Kō General Manager is responsible for curation a superior guest experience through effective leadership, planning and directing of all restaurant activities Your passion for all things F&B will lead you to provide the highest quality of service and hospitality, placing Kō on the map as 'the hottest place in town'.

What is in it for you:


  • Generous benefit package including medical, vision and dental
  • 401(k)
  • Life Insurance
  • Employee benefit card offering discounted rates in Accor worldwide
  • Complimentary access to Fitness Center
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:


  • Support and collaborate with the Kō General Manager on day to day operations for Kō.
  • Work in partnership with the Kō General Manager & Executive Kō Chef to execute the smooth and flawless operation of the front and back of house.
  • Manage the day to day operations with active presence on the floor, leading your team to deliver service excellence.
  • Drive revenue and profit through the department and implementation of strategies, practices, and promotions while keeping in line with the overall concept.
  • Effectively manage the departmental budget.
  • Effectively recruit and onboard new colleagues.
  • Train and lead the team in all aspects of the department to ensure Kō's brand, service standards and training SOPs are followed.
  • Promote the growth and development of internal talent.
  • Actively manage restaurant social media accounts in partnership with the Restaurant Chef, and Marketing/PR Manager in accordance with marketing standards.
  • Working with the Marketing/PR Manager, manage online reputation by responding in a timely and professional manner, addressing any concerns.
  • Maintain the safety and sanitation of the restaurant via local Health Department and Ecosure standards.

Your experience and skills include:


  • Minimum two (2) yearsin a Luxury Hotel Environment
  • Experience in high volume bar or restaurant
  • Computer skills, including Microsoft Word, Excel and Outlook
  • Service focused personality is essential and previous leadership experience required
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your Certifications Include:


  • Tuberculosis (TB) Clearance
  • Maui County Liquor Card
  • Food Safety or ServSafe Certification

Your team and working environment:

Fairmont Kea Lani is Hawaii's only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic culture. Experience a distinct spirit of aloha and genuine island hospitality that creates one of a kind experiences for each and every guest.

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS





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