Public Relations & Marketing Coordinator As our Public Relations (PR) & Marketing Coordinator, you will support the goals and strategies of the PRand Marketing department. Your creativity, attention to detail and organizational skills and will be well-utilized as you help us share the story of our grand property and exceptional people. Please note that this position will require you to be based at our resort.
What is in it for you:
Generous Health Care Package
401(k)
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Provide administrative support to PRDirector & Marketing Manager in the planning and execution of daily tasks and initiatives.
Arrange and participate in site inspections, client functions and familiarization tours as required.
Update information and generate weekly/monthly reports
Liaise with clients via telephone and email, ensuring efficient service of all requests
Create itineraries, reservations, amenity requests for incoming media, liaising with relevant departments.
Track all media hosted
Update media clipping portfolio and maintain press kits
Research publications and journalists as necessary in preparation of site alert
Assist with hotel communications and print projects including signage, menus, flyers, turndown cards, etc. as needed
Assist with hotel photo and video shoots, coordinate photo shoot resume and liaise with relevant departments
Organize and maintain image library (photo and video) for internal and external sites
Manage departmental expenses including Birchstreet and monthly accruals
Work with Marketing Manager to execute strategic campaigns and engage followers/fans on all of the resort social media channels
Responsible for social content creation, engagement and channel management.
Update and develop content and packages on brand.com as well as restaurant bento box websites
Work with iCrossing to implement suggested changes to the Fairmont Kea Lani website, therefore increasing SEO
Using TrustYou and Revinate, monitor online review sites such as Trip Advisor, Yelp, Expedia, Hotels.com, Expedia.com, etc. Draft responses as necessary, keeping within the Fairmont brand tone and standards
Champion all TrustYou analytics and reports
Work with Fairmont Corporate to stay updated on all brand internet marketing campaigns, toolkits and standards. Participate in Corporate online marketing call
Participate in monthly sales team meeting to share new initiatives and best practices
Work in Adobe Creative Cloud to support graphic design needs of resort and venues
Update and coordinate on property digital advertising via digital signage and Sonifi systems
Maintain all F&B menu updates online via SinglePlatform and venue websites
Your experience and skills include:
Previous experience in Social Media management, preferred
Administrative assistant experience in the hospitality industry, preferred
Previous experience in Public Relations/Marketing support role, preferred
Must be proficient in computer skills, including Microsoft Office and Adobe Creative programs
Knowledge of Property Manager (OPERA) is preferred.
Proficiency with content management systems, web analytics tools and metrics
Knowledge of search engine optimization
Must be able to speak, read, write and understand the English language.
Requires good communication skills, both verbal and written.
Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
Must be able to maintain a professional working environment and attitude
Must possess excellent interpersonal and organizational skills
Must be self-motivated and energetic
Your team and working environment:
Fairmont Kea Lani is Hawaii's only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic culture. Experience a distinct spirit of aloha and genuine island hospitality that creates one of a kind experiences for each and every guest.
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
