The Medical Information Manager collaborates with the Management and other Medical Information Department personnel, to plan, develop, coordinate and Medical Information Department strategy and tactics. This includes development and maintenance of the department product knowledge database and the development of standard and custom responses to health care professional medical inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Search, review, and summarize available data in the published literature and internal documents to develop accurate, fair and balanced responses to requests for information on Exelixis products received primarily from health care professionals.
Contribute to the training of third party call center staff.
Aid in the triaging of product complaints and adverse events regarding company products.
Participate in management of the third party call center staff including day-to-day quality assurance.
Collect, analyze, and report department metrics and communicate medical insights to Medical Affairs and other departments as appropriate.
Collaborate with Management and other department personnel, to develop, implement, and maintain best practices, standard operating procedures, policies, work instructions, technologies, etc. to maximize compliant, effective, and efficient delivery of medical information services.
Support the medical information needs of Exelixis employees, as appropriate, including Medical Affairs, Regulatory, Clinical Development, Pharmacovigilance, Public Affairs, etc.
Contribute to the development of the Medical Information annual and multi-year strategic and tactical plans including overall strategy and objectives.
Collaborate with other members of the Medical Affairs organization (e.g., Medical Science Liaisons, Medical Communications, Research, etc.) in support of their functional area deliverables.
Attend scientific conferences to enhance therapeutic knowledge and to contribute to Medical Affairs conference deliverables.
Develop product and disease state expertise, keep abreast of the changing pharmaceutical/biotech environment, maintain awareness of best practices in industry-based medical information practice and maintain a desire for continuous learning.
Other duties and responsibilities as assigned.
SUPERVISORY RESPONSIBILITIES:
No direct people-management responsibilities.
EDUCATION/EXPERIENCE/SKILLS:
EDUCATION:
Bachelor's level degree in related discipline and a minimum of seven years of related experience; or,
Master's level degree in related discipline and a minimum of five years of related experience; or,
Doctorate level degree (PharmD, PhD) and zero or more years of related experience; or,
Equivalent combination of education and experience.
Experience:
Oncology experience highly preferred.
Pharmaceutical/biotech medical information experience.
Knowledge/Skills/Abilities:
Understanding of the pharmaceutical/biotech business and related regulations, guidelines, standards and practices and an appreciation of the impact the medical information role on business outcomes.
Demonstrated ability to manage projects and work cross-functionally with highly-ethical/compliant/results driven/customer service orientation.
Self-motivated, organized, problem-solving, solution-oriented, collaborative team player.
Able to act independently and assume responsibility for multiple initiatives in a fast-faced environment yet remain flexible in response to changing needs and competing demands.
Strong skills with regard to literature searching, interpretation and verbal/written communication of complex medical, pharmacological and scientific data to a variety of audiences.
Close attention to detail while remaining aware of the "big picture".
Proficient in MS office applications.
JOB COMPLEXITY:
Works in a fast-paced/small-team environment that is growing and evolving and which requires regular reprioritization of projects while adhering to timelines and achievement of deliverables.
Works in a role that has implications for patient-care which requires an exercise in judgment within broadly defined practices and policies.TRAVEL REQUIREMENTS:
Up to 15% of travel is required.
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
