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Event Sales & Service Assistant at Fairmont San Francisco

Posted in General Business 30+ days ago.

Type: Full-Time
Location: San Francisco, California

Job Description:

Event Sales & Service Assistant

To actively and independently support the role of the Event Services Managers. Prompt response to client inquiries, comprehensive management of catering bookings to include all required information for file creation and applicable maintenance.

What you will be doing:

Reporting to the Event Services Manager, responsibilities and essential job functions include but are not limited to the following:

  • General document and correspondence production and distribution to include but not be limited to: client contracts, production of amenity requests and VIP cards, turnover documents, BEOs, internal reports file maintenance
  • General office processes and activities to include, but not limited to: faxing, departmental documents, photocopying, mailing of departmental correspondence, checking of assigned managers mailbox, prompt distribution of last minute changes to affected departments, daily mail, maintaining department notice boards.
  • Creating and Filing Banquet Event Orders.
  • Initiate the Event Services booking process by creating accounts/bookings, establishing departmental files and generating notifying affected departments to any types of guest or client inquiries.
  • Assisting with office equipment operation such as printers, copiers, fax machines, telephones etc.
  • Ordering necessary services as requested by Event Services Manager, i.e. flowers, décor, etc.
  • Participating in monthly departmental meetings.
  • Any other reasonable requests made by the leadership or executive teams.

Your experience and skills include:

  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Your team and working environment:

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at to find out more about our company.

Visa Requirements:
Must have proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLES

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