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Product Manager - Nemours Children’s Center for Health Delivery Innovation at Nemours

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Wilmington, Delaware





Job Description:

The Nemours Children's Center for Health Delivery Innovation is seeking an individual to head the expansion, organization and development of a product line focusing on consumer-oriented, clinically related educational content. The library of KidsHealth discharge instructions, available in English and Spanish, is medically encoded and accessible through the Nemours electronic health record. It is also licensed to children's hospitals throughout the nation.

Overseeing this product line will involve interpreting the needs of users and partners into detailed product requirements; working with cross-functional teams - including clinicians, medical illustrators, health writers, external contractors, technical staff, and business development - to conceptualize, create, and integrate this content product, and tracking these products to measure success. The Product Manager will also be responsible for overseeing translation of the content into multiple languages and managing review of the foreign language content.

The Product Manager will also ensure timely medical review of the content. This involves strategizing about workflow, matching the right expert with the content review, ensuring medical accuracy, adhering to the style guide, collaborating and ensuring approval, and recommending and executing solutions.

Primary Responsibilities:

  • Recruit, liaise, make assignments, and follow up with 50+ external medical reviewers, and plan rereview duties for internal medical reviewers
  • Define, optimize, and maintain processes for successful execution and expansion of the product line
  • Integrate rereview changes, as well as new content, into the editorial content, via the content management system, with metadata and other required information
  • Work with editors, IT, and other stakeholders to ensure timely delivery of content per release schedule
  • Foster internal and external communication and collaboration among clinicians, health professionals, editors, designers, business development, tech, and external freelancers
  • Ensure the editorial content and design of the product suite meets medical review and quality standards and expectations set by owner and key stakeholders
  • Communicate frequently with stakeholders, provide regular status reports, develop informed strategies, and assure internal client satisfaction
  • Manage translation vendors and internal translation resources relative to the product
  • Additional miscellaneous duties and responsibilities, both within and beyond the product line, as may be assigned from time to time by employee's supervisor.

  • Qualifications:

    • Bachelor's degree required
    • Candidate should have a clear track record of successful project management, organization, communication, and planning around a complex project or product line





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