To enhance the guest experience in the retail shops by providing fast, friendly courteous service. Provides assistance and information to inquiring guests about products and services.
Must be able to pass a math test.
Previous cash handling experience required.
Must posses excellent customer service and communication skills.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
M ust be able to work in a fast paced environment.
Previous experience in a retail entertainment environment preferred.
Must be able to get along well with co-workers and work as a team.
Must be able to work any day of the week and any shift.
ESSENTIAL JOB FUNCTIONS:
Ability to acknowledge, greet and converse in English whencreating a great time, every time.
Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.
Implements 100% Satisfaction Guarantee when needed.
Answers questions concerning location, price and use of merchandise.
Ability to use suggestive selling techniques with customers.
Ability to accurately size customers.
Directs/escorts customers to cashier.
Must be able to operate cash register to total guest purchases and accurately balance cash drawer on a daily basis.
Must be able to review price sheets for price change/adjustment, must be able to collect cash, check, charge for each transaction.
Must be able to weigh items, bag merchandise and wrap and gift wrap merchandise.
Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.
Wraps packages for shipment/route to delivery department.
Assists in stocking and store displays as needed, maintain cleanliness of the store, dusted, keep merchandise folded, etc.
Stocks shelves, counters, tables, displays, etc.
Obtains merchandise from stockroom when merchandise is not on floor.
Must have working knowledge of garment construction, fabric and styles.
Re-hangs garments according to size on display rack.
Refastens buttons, zippers tried on buy customers.
Adheres to all departments and property policies and procedures must be able to meet the attendance guidelines of the department.
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
Able to work independently and with little supervision.
Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs.
Must have the manual dexterity to manipulate the cash register and assemble gift baskets.
Must be able to handle more than one function at a time accurately be being well-organized and paying attention to details.
Must be able to lift up to 20 pounds.
Respond to visual and aural cures.
Must present a well groomed appearance.
Must be able to maneuver throughout all retail shops.
Must be able to tolerate loud music and large crowds.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.