As we continue to proudly invest in future generations of innovators, Kent Corporation has a fantastic opportunity to join our thriving team as Digital Business Program Manager! This critical role will be responsible for all aspects of planning, building, testing, deploying, and supporting Kent’s Digital Business. In collaboration with business stakeholders, technology leaders, and Program Managers, they direct their value streams to proactively enhance the business. Their primary focus areas are creating and communicating capability roadmaps, facilitating an efficient continuous delivery process based on agile methodologies to achieve business optimization, prioritization of business opportunities, establishing appropriate capital and operational budgets, and tracking return on investment through a defined benefits realization process.
Ready to join a US Best Managed Company? Apply directly for consideration to join the Kent family!
Our IT group enjoys some flexibility in working remotely and in the office as tasks require
Kent Corporation offers an incredible benefits package that begins on 1st day of employment
SUPERVISORY RESPONSIBILITIES:
Leading and developing direct reports and the value delivery teams.
PRIMARY DUTIES & RESPONSIBILITIES:
Recruit, develop, and retain talent, as well as ensure the Analytics and Enterprise Data value stream has the skills and capabilities to meet current and future business needs.
Champion best practices and ensuring initiatives achieve identified business outcomes.
Establish and maintain relationships with the key operating company leadership and technology stakeholders who have given the budget and authority to fund Program development and make decisions regarding Program capabilities and priorities.
Create and foster a network of change advocates and power users throughout the business as ambassadors for the program to drive organizational change.
Lead the Digital Business Programs to the successful delivery of business outcomes.
Facilitate and drive alignment among key stakeholders, supplying customer and market research and analytics to lead them to converge on a Program strategy, vision and roadmap.
Work within the Program budget established in consultation with business sponsors and program-line management by balancing resources across customer and market research, competitive analysis, vision development, and prototyping, but primarily to sustain Program teams to deliver and maintain the Program.
Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest Program analytics, Program team metrics and customer feedback. Define, track and communicate key Program performance indicators as required to inform this process, and track business results.
Define the Program roadmap based on business outcomes.
Collaborate and coordinate with other Program managers within the Program line, to avoid duplication and manage dependencies.
Coordinate with other stakeholders such as business, data, and IT architects to align program and platform architectures and capabilities according to enterprise standards and objectives.
Collaborate and coordinate with innovation teams to manage the flow of new ideas and program capabilities into one or more Program lines.
EDUCATION:
A Bachelor's or Master's degree in business or information technology field is preferred or proven equivalent combination of knowledge and experience
EXPERIENCE & QUALIFICATIONS:
5-7 years (or more) of relevant experience in B2B and B2C
Experience with digital platforms: website & e-commerce, Product Information Management (PIM), Digital Asset Management (DAM), Channel Management/Syndication, and marketplace analytics
Familiarity with Amazon marketplace 1P and 3P models
Experience in B2B EDI integrations (Inbound & Outbound)
5 or more years in diverse roles and increasing responsibilities across business and IT including managing enterprise programs.
Demonstrable knowledge of the Program management discipline.
Familiarity with the principles of software design and software delivery methodologies.
More than three years working in or with lean and agile software delivery teams (preferred).
