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Consumer Loan Underwriter at Jovia Financial Federal Credit Union

Posted in Banking 30+ days ago.

Type: Full-Time
Location: Westbury, New York





Job Description:

 Say Hello to Working on the Bright Side


We are Jovia Financial Credit Union (Formerly NEFCU). Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast-growing culture awaits- come see for yourself. 


Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfillment, advancement and development. Find your joy here, every day.


We give you:



  • Competitive compensation with paid training

  • Open communication and an amazingly positive staff

  • Managers who value input from their employees—we believe in you!

  • A friendly, inviting work environment

  • Work that feels like a second home with family events hosted by Jovia!

  • Leaders who are involved, transparent and coach you

  • Professional development and a perfect atmosphere for learning

  • Fun social activities to nurture creativity and teamwork

  • Business casual dress with annual corporate gear allowance!

  • Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)

  • School Loan Repayment & Gym Reimbursement (Full Time employees). New in 2020!

  • Lots of growth and advancement potential

  • A CEO with brilliant vision and aspiration


Want to know why we’re so happy? Click here to learn and meet our CEO!


What you will be doing:



  • Underwrite consumer loan applications regardless of the source and render a credit decision within the designated timeframes. The Levels of Approval Authority as noted in the Consumer Loan Policy will determine to what extent you can approve consumer loans. It is your responsibility to become well versed in the specific guidelines relating to approval authorities and adhere to them without exception.  A good amount of creativity and latitude is required in this position. Thoroughly document the reasons in making decisions on marginal requests or exceptions, including the notation of any discussion with Management regarding a request in the applicable notes, processing, or conversation logs sections of the application.

  • Support the branch network, Call Center, and Indirect Lending by answering any and all questions relating to lending policies and procedures. Your assistance will extend to member questions and/or problems all part of member service.

  • Assist in all phases of work associated with the Lending Department.

  • See the approved loans and lines of credit through to disbursement as often as possible.

  • Possess the ability to pull loans applications from the Internet, telephone, and any other avenues through which we receive applications.

  • Act as a resource for staff and the Training Department on lending policy and procedural related matters. Attend and participate in new hire training, refresher classes for seasoned employees, work one on one with Supervisors and managers of other areas in an effort to expand their knowledge of the lending process and educate staff on system or policy changes.

  • The Levels of Approval Authority as noted in the Consumer Loan Policy will determine to what extent you can approve consumer loans.

  • It is your responsibility to become well versed in the specific guidelines relating to approval authorities and adhere to them without exception.


What we need from you:



  • An Associates’ Degree preferred.

  • A minimum of 3 years’ experience in a lending environment are preferred.

  • Must be a creative thinker with the ability to multitask and adapt to change in our rapidly changing environment.

  • Must have an aptitude for figures, ability to insure quality of work produced and willing to work flexible hours including late nights and Saturdays.

  • Well versed in technology used in the Lending Department.

  • Individual must be highly motivated and committed to quality member service.

  • Employee must meet and maintain all requirements as a registered mortgage loan originator employed by a Federally regulated Institution with the Nationwide Mortgage Licensing System and Registry (NMLS).


Work From Home Requirements:



  • Internet speed of 50mbps or higher required (you can test this by going to www.speedtest.net)

  • Able to dedicate a quiet space for daily work that is free of sound interruptions.

  • All equipment will be provided by Jovia (Computer, Monitor, Headset)


Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!


At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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