Stir Cove Backstage Grill at Harrah's Council Bluffs restaurant features half-pound Black Angus burgers, made-to-order pizza, breakfast all day, munchies, salads, beer, and wine.

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

Make sure to ask about our hiring bonus!

Job Description:

• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
• Engages in friendly conversations with guests whenever possible using the 10/5 rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guests. Provides personalized service and uses guest's name at least twice during all interactions. Greets each guest entering restaurant.
• Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.
• Recognizes Diamond and Platinum players and relays that information to the host/ess and/or other restaurant team members to ensure they receive the appropriate service.
• Resolves service issues according to the service recovery toolbox.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

Qualifications:

• High school diploma, GED, or comparable experience.
• Prior customer service in a fast-paced environment is preferred.
• Previous cashiering experience in a high-volume restaurant preferred.
• Read, write, speak and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policies.
• Must be physically mobile with reasonable accommodations.
• Must be able to respond to visual and aural cues.
• Able to work at a fast pace in an often crowded/noisy environment.
• Must be able to accurately and quickly process all cash transactions.
• Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables, and chairs).
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas.
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, bright lights.
• Must be able to maintain a neat and professional appearance and uphold the company appearance standards.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The primary responsibility of the food server is to provide prompt, courteous service by being the main point of contact with guests ensuring efficient and seamless services is delivered.