Join a team that's passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.
We are an innovative, customer centric, inclusive, and sustainable materials science company.
Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.
Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives, and lubricants, and more.
Coatings: Whether it's a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.
Silicone businesses: Our silicone-based materials can withstand more demanding applications, from those operating at extreme temperatures, to those under harsh environmental conditions for long periods of time.
Learn more about our partnerships, collaborations, and innovations on LinkedIn (@Dow) or Twitter (@DowNewsroom). We make diversity and inclusion a priority-because sharing our perspectives and building on each other's ideas will drive innovation. Could you imagine yourself in a place like this?
Dow has an exciting opportunity for an Administrative Specialist located in Midland, MI! In this role, you will provide administrative client support as a member of the Core Legal Practices team with emphasis on demonstrated competencies such as work ethic; interpersonal effectiveness, teamwork, communication, collaboration, and collegiality; initiative and judgment; interconnected thinking and action; and agility and continuous learning.
Job Description Details:
You will:
Learn and use checklists and work process guidelines to review and triage high volume of incoming client requests. Take initiative to ask follow-up questions when requests are ambiguous or lacking key details or documents. "Know what you don't know" and ask for help or refer requests, as necessary, and/or in keeping with work process guidelines.
Demonstrate strong multi-tasking, problem solving, critical thinking, time management, attention to detail, and leadership skills. Take initiative as a self-starter who can identify, prioritize, and accomplish multiple, competing tasks. Possess owner mindset and accountability for sustained learning through use of existing documentation and training materials, effective listening skills, and self-organization.
Adhere to established standards to drive consistency in service while identifying any areas of inefficiency, waste, or ambiguity. Make recommendations based on observations and experiences that further the customer and/or employee experience. Ensure sustainable practices by continuously monitoring and improving as applicable.
Understand and contribute to positive performance metrics for the team and department.
Work autonomously and serve as a valued team member. Successfully balance individual success with that of the larger team. Cross train to enable back up of team members and receive reciprocal back up.
Foster an environment of acceptance and inclusion by considering and welcoming the many diverse perspectives, experience, expertise, education, personalities, and roles found in a global department and company.
Volunteer for and tackle learning and development opportunities with initiative, effort, energy, and enthusiasm.
Embrace and value team development and collective achievement. Work with professional, successful, authentic, highly supportive, collegial, and fun colleagues with 'better together' team mindset and shared team priorities of candor, transparency, cross-training, backup support, ongoing self and team improvement, and pride in work and achievements.
Required Competencies:
Work Ethic. Demonstrate dedication and commitment to individual, team, department, and Company objectives. Demonstrate exemplary maturity and professionalism, consistent and high-quality work, including organization and attention to detail, high productivity, teamwork and cooperation, determination to succeed, a bias toward action, enthusiasm, and dedication to continuous learning. Possess owner mindset for team objectives to drive growth, development, standards, and work processes (i.e., establishing, following, sustaining, improving, etc.). Demonstrate effective teamwork and priority for team success.
Interpersonal Effectiveness, Teamwork, Communication, Collaboration, and Collegiality. Exhibit client- and customer-focused mindset always, versatile style, and excellent interpersonal skills (verbal and non-verbal communication, listening, negotiation, problem solving, critical thinking, decision-making, and assertiveness) to interact effectively with a variety of people inside and outside of Company (i.e., up, down, and across the Company, cross-business, cross-function, cross-region, customers, external parties, etc.). Work as engaged member of cross-department and cross-functional teams. Exemplify teamwork and collegiality. Respect and foster diversity of thought and style. Contribute to culture of transparency, communication, and teamwork. Share, grow, and learn in a team environment consistent with the goals and principles that guide the Legal department and Company.
Initiative and Judgment. Possess a service mindset and an earned reputation of trust, respect, competence, and professionalism. Put the team first. Take an enthusiastic and energetic approach to responsibilities. Recognize and appropriately seize opportunities to act. Apply sound and professional critical thinking and decision-making skills to issues relevant to specific role. Recognize and resolve a variety of legal issues within established parameters. Know what you don't know and seek help/guidance when needed. Perform under pressure. Recognize and take appropriate risks under supervision. Meet aggressive deadlines.
Interconnected Thinking and Action. Consider how responsibilities relevant to specific role connect not only with each other but also with others in the department. Realize the value of communication and inform stakeholders in a relevant, timely, and customer-focused manner. Understand that responsibilities relevant to specific role enable non-legal colleagues in their efforts to best serve end customers and impact the overall customer experience.
Agility and Continuous Learning. Demonstrate continuous ability to adapt to changing business/company climate. Consider how job description and responsibilities may change over time, including the skills and knowledge needed to continue to compete effectively and contribute with impact. Recognize and react with vigor to opportunities to work more efficiently and effectively, while incorporating critical, historical learnings, institutional knowledge, and strategic underpinnings. Demonstrate preference and visible advocacy for tools and technology that can aid in working smarter, including the use of artificial intelligence and smart automation.
Required Qualifications:
A minimum of a High School Diploma or GED is required.
A minimum of 3 years in an administrative professional role, or similar.
Effective written and verbal communication and interpersonal skills, including the ability to communicate with all levels of the organization, customers, and third parties.
Ability to work well in a dynamic, complex, client- and team-focused environment with established standards, moderate oversight, and an agile and continuous improvement mindset.
Other:
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
**The Dow Chemical Company does not offer reimbursement for travel to and from test sessions or interviews, and does not offer relocation if the position is offered to someone who lives outside the area. If you consider a position that is not within the area you reside you will be responsible for all costs incurred.**
Dow Offers:
A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
On-going learning opportunities within a diverse, inclusive and rewarding work environment
Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
The chance to work within a global company and interact with colleagues from around the world
Opportunities that spark your imagination and ignite your passion to help others
About Dow
Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit www.dow.com or follow @DowNewsroom on Twitter.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at http://www.dow.com/en-us/contact-us or you may call us at 1-833-My Dow HR and select option 0, then press *.
