Job Description

As a Product Manager for Cigna Specialty Solutions, you will serve as an internal voice of the customer with both a current and strategic perspective. The Product Manager Advisor will collaborate with cross-functional teams and the team's Product Manager Senior Manager to define product solutions and will work closely with internal business users to understand and articulate business requirements to define applicable product epics and features. The Product Manager Advisor will work closely with the Solution Council, Product Council, and the Application Delivery Teams (Scrum teams) to define content, plan and coordinate release cycles and product increments. To support the overall growth of Cigna Specialty Products, the Product Manager will support the maintenance of a multi-PI agile roadmap, as well as supporting business and IT stakeholders in maintaining the multiyear investment and delivery roadmap with the specific capability needs of Specialty Platform Group. Cigna's Supplemental Health Solutions offers insurance products designed to supplement standard medical insurance. The products provide benefits paid directly to the policy holder to help cover expenses not covered by health insurance. Stop Loss is an insurance coverage that protects ASO plans from catastrophic/chronic high dollar claims. Clients can choose a limit (pooling point) at which point they transfer claim liability to a stop loss insurance carrier. Any claims above this pooling point are eligible for reimbursement from the stop loss carrier, subject to the policy's terms and conditions.

Essential Functions

• Support the decomposition of business strategies into prioritized initiatives for the Supplemental Health and Stoploss and be able to respond to urgent issues in their specific function without losing focus on longer term deliverables.


• Able to balance a wide-range of priorities and manage relationships with business stakeholders and internal team members, all while considering short-term and long-term implications of each decision.


• Consult with the business stakeholders to understand business requirements and business value drivers to translate them into Epics and Features.


• Support the lead Product Management Senior Manager in maintaining a multi-PI product roadmap to track prioritization of work based on business value, budget and feasibility


• Collaborate with the Solution and Product Council to evaluate the product Roadmap to identify features for development and identify "definition of done' for each feature.


• Collecting the right information to inform the prioritization and scope of work that the Agile Release Train (ART) will complete


• Participate in maintain the Program Backlog and decomposing Portfolio Epics


• Ensures that business owners are engaged and supportive of direction


• Resolves issues escalated by teams and business leads


• Consult and advise on functionality, applicability, and usability of technology solutions to project requirements.
  
  
  • Aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies.
  
  
  • Support functional areas, in the maintenance and enhancement of existing products and provide business and product knowledge
  
  
  • Proactively resolve upstream dependencies and resolve conflict effectively across teams
  
  
  • Advocate for process improvements through an understanding of the lifecycle and previous experience
  
  
  
  

Minimum Qualifications

• Bachelor's Degree or equivalent work experience


• Knowledge of Group Health Insurance Industry preferred


• Strong customer service focus through adaptability, flexibility and a commitment to quality


• Effective communication skills, written and verbal


• Problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions


• Demonstrate strong ability to work on multiple initiatives and prioritize work accordingly


• Strong organizational skills, strong communication (clear, concise and precise), and robust analytical skills.


• A flexible yet focused approach.


• Able to demonstrate a range of collaborative methodologies and processes, preferably in an Agile environment (Certified Agile Scrum Master, Product Owner or Certified Scrum Product Manager an asset)


• Strong customer service focus through adaptability, flexibility and a commitment to quality


• Proficiency in Microsoft office suite (Word, Excel, Power Point) in a work environment


• Experience with Rally, JIRA, and/or Confluence preferred


• Basic proficiency with database queries and report generation tools preferred

For this position, we anticipate offering an annual salary of $85,400 - $142,400, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.