Job Description:

We manufacture the world’s best wires, cables, composites, and assemblies to help improve and save lives - and we want you to be a part of it!

 

From fitness centers and wellness coaches to 401k and tuition reimbursement, we invest in a long list of benefits because we recognize the value our employees bring to the organization.

 

We’re glad you’re exploring our Customer Service Associate position and want to share some of the details.

 

First, we would be looking for you to have previous customer service experience in a fast-paced environment. We would also be looking for you to have strong interpersonal and organizational skills, a strong attention to detail, and the ability to balance multiple stakeholders.

 

Second, this position will be responsible for things like being the liaison between our customer and our operations team, from initial contact all the way to shipment of the order. You will be responsible for providing technical support to customers and answering questions about the mechanical properties and capabilities of the products. Your highest priority will be accuracy and timeliness. Relationship-building will be key as you gather product specifications, track orders through the manufacturing process, and solve daily customer problems.

 

There are many reasons to apply for this position, and these are just a few. Join us!

 

As an Equal Opportunity Employer, Fort  Wayne Metals Research Products Corp is proud to be committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Fort Wayne Metals is an equal opportunity employer fully committed to achieving a diverse workforce and complies with all Federal and Indiana State laws, regulations, and executive orders regarding non-discrimination.

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