This role will focus on creating effective and repeatable operations to support the forward progress of the Enterprise Business Architecture team, ranging from developing templates, creating processes and leading larger cross functional interactions.

• Incumbent will lead mid-sized time-limited projects or components of a larger project and directs one or more team members involved in the evaluation of business requirements and/or the development of new procedures/policy solutions and technology changes to address highly complex business needs. The position may be required to assess business impact and implications from a cost, efficiency, contractual, legal and regulatory.


• Determines requirements, plans projects, establishes priorities and monitors progress.


• The position is an individual contributor working on significant processes utilizing independent judgment and discretion within Enterprise Business Architecture and across the Enterprise. Actions have a significant impact on key Organizational priorities and goals.

Major responsibilities and desired results:

• Develop and create operational activities to effectively support the Enterprise Business Architecture practice


• Lead Capability Reviews and Assessments


• Manage changes to Business Architecture Model


• Manage current state Business Architecture framework


• Maintain records in accordance with business and IT partners


• Support day to day model with Business Readiness and key stakeholders (including Capability owners)


• Ensure Business Architecture framework and governance is being executed appropriately


• Develop Business Architecture self -service model - develop artifacts as needed


• Participate actively with Business Architects and Engagement Owners to identify the future needs and create operations support


• Serve as a consultant role with Business Architects and Engagement Owners


• Align capabilities to projects and ensure book of record is kept up to date


• Advise on CRT Capability alignment as needed


• Continue to develop business architecture practice knowledge and competencies


• Ability to independently execute on project tasks. Meets project deadlines and deliverables with a high degree of completeness and accuracy.


• Identifies project delivery risks and participates in development of contingency plans.


• Ability to understand, document, summarize, and articulate current processes and process gaps.


• Ability to identify potential solutions and evaluate them based on cultural, process, technological and organizational considerations.

Minimum requirements:

• Demonstrated ability to manage multiple priorities and execute projects with strict timelines


• 5 years of relevant experience in project management, operations or business architecture


• Bachelors degree strongly desired


• Experience interpreting and defining business requirements for complex business problems are preferred


• Demonstrated knowledge of CIGNA HealthCare products, processes and procedures.


• Excellent communication and interpersonal skills in order to work effectively with the service partners.


• Strong technical breadth across applications, communications and infrastructure arenas.


• Demonstrated ability to lead and develop individuals and teams, either through a direct reporting relationship or matrix relationship.


• Must be able to perform in a high paced, multi-faceted environment with easy transition into various environments.


• Demonstrated experience in planning, coordinating and tracking multi-functional activities.


• Demonstrated ability to work under pressure and take initiative

This role is WAH which allows work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

For this position, we anticipate offering an annual salary of $79,700 - $132,800, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.