Responsible for processing and completing complex law licensure paperwork for applicants within and outside the country including for alumni who graduated several years ago. Examines every form in a student's file for any character or fitness issues, adverse information, or misconduct and reports it accordingly to various organizations including the Indiana Supreme Court and other jurisdictions responsible for law licensure, agents of the FBI, and the Department of Homeland Security to name a few.
Processes many internal and external documents, reports, and forms as requested by IU Registrar and other departments on the IU campus which requires this role to act as Notary for officially legal documents. Intense attention to detail is critical.
Monitors final grades as they come in and follows up with faculty regarding missing grades.
Verifies that pending graduates have completed the mandatory graduation application, generates time-sensitive IUIE data reports for the Assistant Dean of Student Affairs and uses it to prepare the list of graduates each term, carefully cross-referencing it with graduation applications.
Determines class ranks at multiple times during a session to include after each semester as well as annually to comport with the American Bar Association's definition of a class (December, May, and August graduates in a certain year). This task requires a solid understanding of math and the ability to figure and refigure class ranking percentages as data is dynamic and fluid between terms.
Serves as the Registrar interface for 800+ current students and 200+ faculty including co-management of the general office email account.
Ensures that courses are accurate and class scheduling is correct and prepares registration permissions and instructions for students; also provides and approves course approvals for students seeking special classes.
Plays a critical role in the anonymous exam procedure at the law school by generating the anonymous exam numbers, overseeing the exams as they come in, ensuring that the copies and particular student ADA accommodations are met, and supports the faculty in providing anonymous grading rosters and final grades for posting to SIS; also approves all grade changes posted by faculty.
General Responsibilities
Hires, trains, schedules, and monitors work product of data entry staff; ensures accuracy and completeness of operations; ensures smooth flow of operations. Oversees processing of all employee and payroll forms.
Serves as informational resource to staff; provides technical guidance; assists staff in resolving problems involved with operations; answers staff questions regarding policies and procedures.
Responds to outside inquiries regarding operations; investigates and resolves problems, complaints, or discrepancies.
Monitors inventory of office supplies and forms; orders as necessary.
Compiles and analyzes data entered and prepares any needed reports. Analyzes operations and makes recommendations on improvements.
Oversees the maintenance of any required files.
Evaluates forms used in collecting data; recommends improvements.
Qualifications
EDUCATION
Required
High school diploma or GED
WORK EXPERIENCE
Required
4 years in customer service, higher education, or a related field
Combinations of related education and experience may be considered
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
Demonstrated ability to maintain confidential information
Effective interpersonal skills
Demonstrated analytical skills
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU McKinney School of Law
IUPUI campus
Indianapolis, Indiana
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist
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Posting Disclaimer
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
